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Blog

Can you meet consumer expectations of customer communication in 2020?

In his latest blog post, Brent Haumann takes a look at what consumers will expect from customer communications in 2020 and how organizations can meet those expectations

Banks are losing out to Big Tech

Our guest blogger, Samantha Perry discusses banking versus Big Tech and says the only way banks can compete is by providing a great CX using digital technologies

Sharper focus on digital maturity for utilities

Why utilities need a digital communications maturity framework & 4 questions to help kickstart the digital maturity journey

Striata’s expert bloggers discuss and share tips on various topics related to digital customer communications.

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Customer Communication
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Email Marketing
What is digital agility?

What is digital agility?

In this blog series, Linda Misauer discusses why digital agility is a key factor for successful digital transformation and how it can be achieved

Long Live Email!

Long Live Email!

Email is not dying, it lives on and innovation powers its future! Ross Sibbald discusses why email is alive and still very relevant in today’s digital world. Read on to find out more.