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Blog

How to plan for a changed customer engagement landscape

The customer engagement landscape has changed. Read how to approach your digital communication strategy for 2021 & build the ultimate customer experience

How 2020 has impacted 2021 customer communication plans

2020 Highlighted the need for digital communication, but with a new approach. Read what to consider when planning your 2021 customer communication plan

Frequent, Relevant, and Consistent Communications: Keys to Delivering a Positive Utility Customer Experience

Utilities must find the level of customer communications that’s just right to deliver a positive utility customer experience – read more

Striata’s expert bloggers discuss and share tips on various topics related to digital customer communications.

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Customer Communication
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Email Marketing
Long Live Email!

Long Live Email!

Email is not dying, it lives on and innovation powers its future! Ross Sibbald discusses why email is alive and still very relevant in today’s digital world. Read on to find out more.