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Digital transformation drivers

No matter who your target audience is, you can be sure they are increasingly using digital channels to interact, transact, share and purchase.

Moving to digital communication is essential to continue reaching and engaging your customers.

Whatever is driving your move to digital – decreasing communication costs, getting faster payments or enhancing your customer experience – we can help you reach your digital transformation goals

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Understand your business drivers for transforming customer communication to digital

You can target and achieve multiple business goals by moving to digital communication:

Enhanced customer engagement

Realize a new level of customer engagement by implementing an automated, integrated communication program.

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Paper turnoff

Digital technology offers you cost-effective and environmentally friendly ways to effectively engage your customers.

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Reduced billing costs

Reduce paper, printing and postage costs by converting your customers to a digital billing, payment and collections process.

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Get paid faster

Improve your debtor’s book or days sales outstanding (DSO) by sending digital bills with an easy, secure payment option.

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More effective marketing

Use email marketing to measure and understand your customers’ behavior. This will enable you to align your message, so you can improve engagement levels and meet your campaign goals.

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Achieve fast ROI

Achieve a fast and measurable return on investment (ROI) when compared to other transformation projects using our proven conversion and consent methods.

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Striata Digital Maturity Commercial Insight

Tags: Customer communication,Digital Maturity,Digital Transformation,commercial insight,engaging customers,business communcations,communication innovation,ccm,digital transformation drivers,digital masters,digital experience,personalized content

Digitally transforming a business's communication processes is a massive undertaking. It requires new and upgraded technologies, top to bottom change management and the transformation of internal (employee) and external (customer) interactions.

Get the Striata Digital Maturity Commercial Insight

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