Data
Leverage your data to improve your reach and personalize your communicationsAt the center of all digital communication is data. You need accurate contact information to reach your customers. You also need information on their preferences and behaviour to target each customer with the right message.
Get customers to respond to your campaigns and help build a data-rich picture of each individual, which you can then use to further customize your communications. Customers will provide feedback if you use the right channel, know how to ask and make it easy to respond.
We’ll work with you to improve your message delivery rate and maximize the success of your digital communications. As data experts, we will help you obtain, clean, maintain and utilize your data in order to achieve your goals.
Leverage our proven methodologies to speed up the collection, cleaning and enhancement of contact information such as email addresses and mobile numbers.
Use your data to improve your reach and target your communications
Leverage our vast experience in working with data to help you:
Collect contact details
We will help you obtain a valid email address directly from your customer, along with the required permission to communicate digitally.
Clean contact details
Cleaning and updating your database regularly is critically important, as it ensures the success of your email campaigns. You can leverage our technology and years of experience in identifying incorrect contact details to keep your data current and avoid incurring unnecessary communication costs.
Enhance existing data
We can gather the data required to help you communicate effectively with your customers via ‘welcome’ and ‘update details’ campaigns.
Manage messaging preferences
We will help align your messaging based on how customers want to receive communication from you.
Complementary resources:
Improve customer engagement through data collection campaigns
Use email or text messaging to gather new or updated information directly from your customers. Our solutions help you manage responses from customers; such as ‘update your details‘ campaigns, simple event invitations, opinion polls and customer surveys.
Improve the customer experience with secure document delivery today