Read how an omnichannel customer engagement hub can accelerate the superpowers of digital communication, resulting in an enhanced customer experience
Create awesome customer experiences using our digital communication solutions
Enhance customer engagement through digital communication
Strengthen customer relationships with automated digital communications
Protect customer information using our secure document solutions
We provide customer communication solutions that replace static and print communications with engaging digital alternatives.
Watch our latest webinar to learn how insurers can leverage AI-powered customer communications to enhance CX in the insurance sector.
Plan and execute your email marketing campaigns using our experts as part of your extended digital communications team.
Deliver a great user experience and elicit the required response to meet your campaign goals.
Engage our operational and support services to maximize the success of your digital communication initiative.
Make sure that your CX technology stack supports a single view of customer communication.
Monitor the performance of your customer communication campaigns.
Ensure the protection of your customer data throughout the digital journey.
Leverage the powerful features of our digital customer communication software.
Process high volumes of digital documents and messages through our secure, scalable and robust platform.
Protecting customer information is vital in today's ever-more sophisticated cyber threat landscape
Published on "27 Aug 2020"
“RRD and Striata have helped us achieve our aim of delivering high quality personalised communication to help our customers manage their accounts. They have introduced innovative ways of working and speeded up methods of communication, whilst cutting operational cost.”
– FS Manager, Third Party Relationships, Shop Direct
“Electronic billing and online payments complement each other really well.With eBill, instead of checking your mailbox, you check your e-mail. With eBills, consumers have the option of making an electronic payment instead of writing a check. The end goal is to go as electronic as we can while giving our consumers more options.”
– Administrator of Special Projects, IREA (Striata & Speedpay® service client)
“By offering this secure electronic document delivery option for our agents and policyholders, Striata helps Chubb not only save costs, but also provide a more secure and faster way to deliver policies and communicate with customers. At the same time, the Chubb ePolicy service helps us cut down on paper and supports broader corporate initiatives to reduce impact on the environment.”
– eBusiness Project Manager, Chubb Insurance
“One of the key objectives of this initiative was to enhance our service and improve investor experience. We believe the solution provided by Striata will achieve this as investors can access their documents through the internet at any time.”
– Head of Digital and Education, ABSA Stockbrokers