James Hall explains the importance of understanding the need for digital accessibility and why email accessibility should be a key focus in your digital accessibility strategy
Here are all my blog posts. Enjoy the read!
Learn why protecting the data privacy of consumers throughout the entire financial services’ lifecycle is vital, as well as the importance of document encryption & customer education.
Financial services companies need to improve CX to win back customers. James Hall provides 5 steps to improve CX in financial services companies
Data privacy compliance – make sure your business is prepared to notify all affected parties within legislated time frames. James Hall provides tips on preparing an incident notification plan