How a great digital strategy can set a great customer experience – start with digital first.
Here are all my blog posts. Enjoy the read!
Discover the tools and techniques needed to guard against cyber attacks and to ensure you are covered with multiple layers of defense.
A look into the new Gmail features, which will help you work safer, smarter and more efficiently. Features include improved spam warnings, Smart Reply, Inline buttons and more
Which digital channels are the best for business communications? How to enhance the customer experience using the right social media channels and chat apps.
Read more about RCS – part of new, more advanced mobile messaging standard, designed to improve the current messaging functionality on your phone
Discover the ‘Superpowers’ of the digital universe. Improve the customer experience using AI to analyze Big Data, which is largely enhanced by IoT
This Infographic provides everything you need to know about AI to enhance your digital transformation journey
Our digital lifestyle is evolving, as sensors are now being embedded into products at the point of manufacture – born digital.
Authentication is required when access to digital information is involved. This blog post looks into the future of user authentication
Understanding online systems security, the latest updates and their impact on your business.
The strength of a digital customer communication tool is not just about sending out bulk email.
There are stringent processes that should be considered when it comes to emailing documents containing confidential customer information.
Part 3 of our complexity of email blog series explores email building and testing
Data management is not as simple as exporting your customer list into an Excel spreadsheet and then uploading it for your email send.
There are so many things to consider before you embark on an email campaign. Need any help planning your email campaigns? Let’s chat
Yes, email is complex! Our most experienced staff still have “a fear of pressing play” on an email campaign Yes, email is complex! Our most experienced staff still have “a fear of pressing play” on an email campaign
This is what your market looks like: Some customers like paper, while others prefer online self-serve. Get a multichannel communication strategy
The Striata Technical Conference 2015: Developers from across the Globe flew in to be part of this annual event. Here are some highlights…
Sending eDocuments (electronic documents) may sound as easy as attaching a password protected PDF to an email & pressing send…
Prevention is the best approach to avoid unlawful interception of your personal information. Simply don’t put it in the body of an email.