The shift to digital agility - a change management plan
In my previous post, we looked at what needs to change to foster a digitally agile culture (hiring, managing and leading talent). In this post, I want to take a quick look at a plan to manage the vast changes that are needed to achieve digital agility, a vital component in the journey towards successful digital transformation.
For change to be successful, you need everyone to buy into the process and to move along the path as fast as possible.
When it comes to change you need:
- clearly defined goals – where do you want to be?
- a solid strategy – how will we make this journey?
- the tools to help you get there – what do we need to succeed?
Achieving digital agility – change management process:
- Identify risks
- Detail implementation steps
- Define the change impact for all stakeholders
Explaining why the change is required
- Make the need for change clear and explain the vision
- Define the urgency
- Provide the benefits
- Establish trust
- Have empathy when you encounter staff with concerns
- Instill feelings of ownership and commitment among staff
- Involve employees and be honest
- Communicate every step of the way
- Encourage employees to share concerns and ideas for improvement throughout the change process
- Have routine check-ins
- Make it clear that employees are accountable for the success of the change
- Provide sufficient resources to implement
- Provide training and mentorship
- Support the change
- Include metrics for assessing the success of the change
- Have milestones that demonstrate that success is being achieved
- Celebrate success
- Once a change has rolled out, don’t stop there. The workers in the trenches often have the most valuable input.