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Blog

Can you meet consumer expectations of customer communication in 2020?

In his latest blog post, Brent Haumann takes a look at what consumers will expect from customer communications in 2020 and how organizations can meet those expectations

Banks are losing out to Big Tech

Our guest blogger, Samantha Perry discusses banking versus Big Tech and says the only way banks can compete is by providing a great CX using digital technologies

Sharper focus on digital maturity for utilities

Why utilities need a digital communications maturity framework & 4 questions to help kickstart the digital maturity journey

Striata’s expert bloggers discuss and share tips on various topics related to digital customer communications.

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