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Billentis report 2017: International market overview & forecast

Insights From The 2017 Billentis Report E Billing E Invoicing

Boom or maturing? It’s hard to throw a stone without hitting an e-invoicing company these days. Bruno Koch estimates in the 2017 Billentis Report that there are now over 1500 specialized e-Invoicing providers worldwide.

What started out as a digitization and efficiency play has been overtaken by government initiatives aimed at closing the fiscal gap between actual revenue and VAT reported revenue. This means that organizations (mainly in Latin America and increasingly in Europe) are required to utilize a government sanctioned clearance model to report their invoices on a near real-time basis.

The good news is that this brings the cost savings and efficiency that has always been the promise of a fully networked e-invoiced economy.

e-invoice market predicted to be around 36 billion documents per year

Although over 90% of invoices are still processed manually, this number is reducing every year. This percentage does not include financial documents that are not a “demand for payment” e.g. bank statements. The definition of an “e-invoice” has been narrowed to only include a fully dematerialized demand for payment that meets the requirement to have 10+ data fields and is the only representation of the actual invoice – any printed versions are for ease of human reading, rather than an official copy.

Under this definition there are 400 billion bills/invoices and invoice-like documents produced for B2C, B2G and B2B in the world. Of these a good guess is that the e-invoice market is 36 billion or 9%.

Billers with large disparate customer bases tend to have simple digital document solutions that start with PDF invoices attached to emails and go from there.

Billers with high value but lower volume requirements have been faster to move to end-to-end automated invoice exchanges. These billers have the inherent opportunity to remove the uncertainty of receipt and payment by excluding human intervention and matching data points for straight-through processing.

e-invoicing drives tax compliance

Led by Latin America, now by Asia and being adopted by Europe, e-invoicing is being used to drive tax compliance and to track Vat through the economy. This means that audits and compliance move to a real-time process and rely on designated service providers to record the invoice numbers and provide a third-party repository of document details. This prevents the circumstance where the seller under-reports their Vat and the purchaser inflates it.

In the US – due to the state-based sales tax, as opposed to Vat – the same tax and compliance pressures are not apparent and so large businesses look for cost savings from fully automated Accounts Payable (AP) functions. Discounting, factoring and cash / treasury cards are also influencing factors. Cost savings of 80% of the AP cost are still used for the rationales behind e-invoicing projects.

Although the move is towards fully automated networks, the fat tail of invoicing to SMEs remains a challenging market. This is being addressed by falling back to PDF documents attached to emails. In Germany 80% of business list this as one of their accepted practises. In fact, “in countries like Austria, Estonia, Germany, Spain, the UK and the US indicate that in 2016, the proportion of PDF invoices was around 70% of all electronic invoices.”

Email still the preferred electronic billing channel

Multichannel distribution is key to covering the market: “Most consumers prefer to receive electronic bills via email. Email is still gaining ground in many larger countries and could be the preferred delivery channel for 2/3 of European consumers in the mid-term. Bill presentment on the supplier portals and via internet banking does not yet play a major role in most European countries.”

The combination of email as the transport mechanism and PDF/A-3 as an archiving friendly format, including embedded data, is being used by Germany and France in line with EU directives.

New e-invoicing initiatives driven by government and technology

A key driver for new e-invoicing initiatives is governmental requirements for public contracts (B2G). This requires the vendor to submit their invoices to the government in electronic format and begins the network effect in that country. Large organizations then follow suit and also require all their vendors to move to electronic documents and this continues to trickle downwards. With the above mentioned 1500 vendors in Europe alone, there are plenty of organizations ready to assist with this migration.

Bleeding edge solutions that incorporate blockchain ledgers for the recording of invoices for public scrutiny are being piloted in a few countries as this technology is finding the most appropriate applications. Cloud service providers are taking these forward thinking technologies and combining them with SaaS based solutions to form aggregated virtual offerings including robotic process automation.

All in all the market for digital documents is a vast opportunity for cost savings, efficiency, transparency and regulatory compliance. It’s not showing signs of slowing down anytime soon.

Michael Wright

Michael Wright

Co-Founder and Non-executive Director

Michael studied finance and accounting, graduating with B.Com (Hons) and becoming a Chartered Accountant (CA SA). He articled at PWC and rose to Principal Manager for Consulting & Assurance Services. He joined VWV Interactive as managing director, a web design and e-commerce agency, before following his entrepreneurial instincts.

He founded Striata in 1999 with the vision of providing digital communication services to corporate South Africa. Two decades on, Striata is an award-winning “visionary” in the CCM market and provides digital communication strategy, services and software to financial services, utilities, insurance, retail and telecommunications companies across 6 continents. Striata was acquired by Doxim in 2020.

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