In his latest blog post, Mike Wright discusses why and how companies, digitally-savvy or not, need to make the move towards digital customer communications.
Here are all my blog posts. Enjoy the read!
In this blog post, our CEO,Mike Wright, discusses Open Banking, how it could affect you and why it is a threat to your data security
Read this blog post to discover how our Secure Document Presentation solution will enable you to present interactive documents online, securely.
Insights from the 2017 Billentis report e-billing/e-invoicing: International market overview & forecast
Achieve the next leap forward in customer communication by giving customers insight into their own data with interactive documents
It’s our 5th year as a sponsor of the annual Billentis report, a research initiative that looks at developments & trends in the eInvoicing & eBilling arena.
Getting complex business rules right is a key element in the ultimate success of personalized customer communications and documents
The report is a 150 page + tome of facts and figures. It’s the bible in terms of developments & trends in the eInvoicing & eBilling world
Companies looking for ways to get their customers to convert from paper bills to eBilling and consent to emails.
Dubbed ‘Pony Express’ for now, it is a service that allows customers to receive and pay their bills within the Gmail interface.
In today’s connected world, we have to be ever more vigilant about our online security. What measures are you taking?
There are over 500 billion bills/invoices exchanged globally each year according to the 2014 Billentis report.
Paperholics print documents to read later & they get all their statements and invoices through the post.
The reason that certain technologies become ubiquitous & other languish in the paperless adoption chasm, the issue comes down to the network
What if there was an even more important factor influencing customer loyalty? Could ‘making it easy’ for your customer have a impact? Delight your customer
The PR hype about Digital Mailboxes: just waiting for Google (through Gmail) to announce its intentions in this space.
To move the paperless dial you need the right model – but even that can be negated by a bad customer journey.
As many eBilling projects hit a plateau of customer adoption, the cost of turning-off each piece of paper increases
The bulk of eInvoicing will be done between SME’s and that they will most likely utilize PDF as the format and email as the transport layer.
Postal services are now looking at how they can adapt to the evolving communications paradigm…