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The pursuit of paperless in insurance

The insurance industry has been drowning in paper for many years, but with the rise of the digital era, insurers now have access to new technology and processes to help them go paperless. Going paperless not only saves costs, but also streamlines business processes, provides more data security (aids in compliance with data privacy regulations) and it enhances communication and ultimately, the customer experience. Read on to learn how insurers can easily reduce paper with paperless document management, how they can begin their digital transformation journey by leveraging the PDF document, and more about the future of digital insurance.

Reducing the insurance paper mountain with paperless document management

The insurance industry is very paper intensive and with copious amounts of information filtering in from different sources and multiple channels, risks, such as security and loss, are on the increase. So, it’s clear that going paperless is no longer just an option for this industry, but rather a necessity and many insurers have started making the switch – not only to meet business objectives, but also to ensure compliance with privacy and other regulations. Discover “the intelligent approach to reducing paper in the insurance industry” which is the title to both an infographic and white paper – both of which are accessible via links in this article.

  • Publisher: aiim
  • Access: Article – public. White paper – registration required
  • Download: Infographic and/or whitepaper

Defining the future of digital insurance

As with every other industry today, digital is forcing transformation in insurance – changing the way these companies do business. Included in this insight is a nice graphic which displays the various ‘building blocks of digital insurance’. Read on to understand why insurers need to shift from a policy centric to a customer centric approach, from data capture to data analytics and move from manual to digital – interesting to note here that for some records that still remain in print, there are document-processing tools available to help insurers automate paper-based processes. Once you have digested all this information, read on to learn how insurers can adapt to this shift and ultimately, start their digital journey…

  • Publisher: DXC Technology
  • Access: Public
  • Download: Option to download the position paper

It’s time for the insurance industry to embrace and leverage PDF

The insurance industry is plagued with paper – policies, contracts, claims, to name but a few… All of which form the core of any insurance business. Based on research by the BPI network – “83% of respondents agreed that the accelerated pace and connectivity of business will require them to produce, share and manage more documents in the coming years.” This number will undoubtedly be higher for insurers. It is noted that the PDF document is a great catalyst for driving digital transformation in this industry and more specifically, the transition from paper to digital. Read on to discover “the many benefits to leveraging innovative PDF technology in the insurance industry” – it’s a great first step in any insurers’ digital journey.

Alison Treadaway

Alison Treadaway

Chief Marketing Officer (CMO)

Alison Treadaway is the ​Chief Marketing Officer (CMO) at Striata. She joined Striata in 2002 and served as managing director of the African region for 13 years. Prior to this, her experience in Internet-related solutions included marketing and sales positions at Internet Solutions and Dimension Data. Her professional certifications and licenses include a Bachelor of Arts (English, German, WITS) and a Post-graduate Diploma in Business Administration (WITS Business School).

Read more of Alison's blog posts here or connect with her on the following social channels: