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Delight your utility customers with a secure, interactive, digital bill.


Utilities demos

Utility bills don’t have to be plain, boring or confusing. Delight your customers by providing a secure, interactive, useful digital document that helps them pay, update details and set payment reminders – whether on their desktop or mobile device. The enhanced customer experience will boost your paper turn-off rates and deliver a significant reduction in your customer communication expenses.

Providing consent

Benefits of electronic policies

Providing consent for future digital communication.

Secure documents

Secure encrypted documents

Unlocking the secure document using a shared secret.

Making a payment

Pay from within the document

Making a payment from within the bill.

Payment reminders

Quicker days sales outstanding

Setting up payment reminders.

Lodging disputes

Dispute line items

Lodging disputes on individual line items.

Transaction details

Transaction history

Downloading a data file containing transaction details.

Updating details

Profile updates and corrections

Updating personal details from within the bill.

One click payments

Quick single click payments

Paying with one click from a mobile device.

Direct Marketing

Personalized marketing

Help your customers get the most of their services.

What some of our utilities services clients have to say:

CPS Energy
“CPS Energy’s business customers have looked forward to an electronic solution for some time now and we are very excited to offer them secure eBilling as the best solution to meet their complex needs.” Stephanie Ewing, Web Solutions Manager, CPS Energy.

“Electronic billing and online payments complement each other really well. With eBills, instead of checking your mailbox, you check your e-mail. With eBills, consumers have the option of making an electronic payment instead of writing a check. The end goal is to go as electronic as we can while giving our consumers more options.” Administrator of Special Projects, IREA (Striata & ​Speedpay®​ ​service client).

Nicor Gas
“Nicor Gas’ experience with Striata has been a solid business partnership – for both the business and IT. The initial implementation employed best-practice project management processes, resulting in a successful go-live. This track record continued through Striata’s ongoing system support practices and enhancement request efforts. As you can see, the company is pleased with the Striata partnership and is confident in their capabilities – all the way up to executive leadership levels.” Director – Credit, Collections & Remittance, Nicor Gas.

Whitby Hydro
“When selecting an eBilling solution, we wanted a system that could be implemented quickly and capture the greatest number of customers. Striata’s solution makes customer participation easy and allowed us to achieve our objectives very rapidly.” Vice President of Customer Services, Whitby Hydro.