Telecommunication providers can transform the relationship with customers through consistent, relevant and useful digital communication.
Start by sending customers a bill by email that includes a quick payment process. This is convenient for the customer and reduces expenses for the telecom provider. The enhanced customer experience will boost paper turn-off rates.
See for yourself!
Demo - Interactive telecom bill
Send yourself a sample demo of our secure, interactive telecom bill, showcasing how customers can pay, update details and see usage graphs, on any device.
Demo - Mobile screens
Scroll down to view sample screens of a utility Bill presented as an interactive document and viewed on a mobile phone. See security screens, bill payment screens, transaction details and more.
Resources
Jump to our blog and read articles/whitepapers on digital communication and enhancing the customer experience for telecom customers.
Interactive telecom bill – mobile screens
Demo – Interactive utility bill
Get a sample telecom bill sent to your inbox.
The following user experiences are showcased in the demos:
Demo 1 - PDF Statement - Online
- Cover email with summary PDF attachment
- Open secure statement using password or shared secret
- Interactive, clickable PDF experience
- From the PDF summary, click through to online statement
- Secure, personalized website experience
- Online statement includes:
- Bill summary
- Ability to make a payment
- Set up usage alerts
- Transaction detail (sortable)
- Usage graphs
- Downloadable spreadsheet formats
- Update details
Demo 2 - Secure EMC eBill - Email
This demo requires a once off download of the Striata Reader app
- Cover email with secure encrypted EMC attachment
- Striata Reader download instructions
- Open secure statement using password or shared secret
- Interactive, clickable experience (offline)
- Encrypted email statement includes:
- Bill summary
- Ability to pay Amount Due
- Set up custom usage alerts
- Transaction detail (sortable)
- Usage graphs
- Downloadable spreadsheet formats
- Update details
Experience it for yourself!
Resources
![](https://www.striata.com/wp-content/uploads/2019/11/Digital-Disruption-in-Telecommunications.jpg)
Digital Disruption in Telecommunications
After the initial decades of dizzying growth and exponential profits, network operators and downstream providers must reinvent their core business to capture a larger slice of today’s digital consumer lifestyle.
![](https://www.striata.com/wp-content/uploads/2019/11/eBilling-Solution-Overview.jpg)
Striata eBilling Solution Overview
Give your customers the option of receiving their billing information digitally, in a way that is useful and easy to navigate. The convenience of an electronic bill will prompt customers to turn off paper – reducing your billing costs and encouraging the use of digital self-service channels.