Electronic billsReduce billing costs by switching your customers to electronic billing and payment
Reduce the cost associated with delivering monthly paper bills to customers by offering an interactive, digital alternative. Your customers will happily consent to receive or collect an eBill when they discover the efficiency and convenience of the ebilling process.
By simply removing paper, printing, mailing and manual processes; your billing costs can be reduced by 65-85%. In addition to the significant cost saving you can achieve by turning off paper, our interactive, digital documents will improve customer engagement, while protecting your customers’ personal data throughout the document’s digital journey.
You can further improve billing efficiency by enabling your customers to submit a query or make a payment directly from within the eBill.
Reduce billing costs by switching your customers to electronic billing and payment
Realize the many advantages of our electronic billing solutions:
Provide an enhanced customer experience on all desktop and mobile devices, whether delivering secure documents by email or providing the ability to retrieve them from secure storage.
Take advantage of the powerful marketing opportunity the eBill provides as a regular customer touchpoint, by inserting personalized content and targeted marketing offers.
Drive usage of other digital channels
Drive customers to your mobile application or web portal directly from the secure document, increasing customer self-service and online tool usage across digital channels.
Reduce paper, printing and postage costs when converting your customers to ebills and achieve high adoption of the digital process through our proven conversion methods.
We partner with various payment providers globally to give your ebilling customers the ability to receive, view and pay their bill, directly from the document, securely from a desktop or mobile device.
Secure your customer’s information throughout the processing, distribution and storage of data. We protect customer documents using encryption and password protection.
Striata Why Buy Striata Fact Sheet
Despite 10+ years of offering paperless programs through website portals, most companies have achieved disappointing paperless adoption rates. Even with annual growth rates of paperless adoption dwindling at 1-2%, companies continue using the same paperless strategy (send them to the website!) over and over again, yet expect different results.
Striata eBilling Solution Overview
Drive eBilling adoption through enhanced customer convenience. Many organizations have failed to achieve the significant cost savings promised by eBilling, because of low customer adoption. This is usually due to complicated registration processes associated with traditional 'pull' eBilling solutions, requiring customers to log-on to a website to view and pay each bill.
Billentis Report 2016
Today’s business models evolved through decades, which focused on conventional paper processing. In the northern hemisphere, businesses and governments are usually taking a gradual approach to replacing these paper-based systems with digital substitutes. Small steps can only create incremental improvements. Paper invoices are clearly still dominating the landscape. Scan and capture can bring first improvements. Image-based PDFs and a minor proportion of structured electronic invoices follow this evolutionary step quite often.
Improve the customer experience with secure document delivery today