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Customer correspondence

Your business sends many different types of correspondence during a customer’s lifecycle.  Examples are welcome packs, statements, bills, letters, purchase confirmations and collection notices. Our secure document solution will help you turn off paper correspondence and increase the value of day to day customer communications.

Switch to secure document delivery and reach customers via their preferred communication channel, while  making it easy for them to engage with your business. In return, you will reap the benefits of increased customer loyalty and significant cost savings.

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Move all your day-to-day customer correspondence to digital

Leverage our secure document delivery solution for all your customer correspondence:

Paper turnoff

Reduce paper, printing and postage costs by converting your customers to digital  documents and achieve high adoption of the digital process through our proven conversion methods.

Security

Secure your customer’s information throughout the processing, distribution and storage of data.  Protect customer documents using encryption and password protection.

Cross device

Provide an enhanced customer experience on all desktop and mobile devices, whether delivering secure documents by email or providing the ability to retrieve documents from secure storage.

Customized communication

Make ‘segment of one’ your objective when sending marketing offers, letters and notices, by leveraging your data. We can help you achieve such incredibly specific customer segmentation, that the message each person receives is unique to them.

Drive usage of other digital channels

Drive customers to your mobile application or web portal directly from the secure document, increasing downloads and usage across digital channels.

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