In her latest blog post, Nicola Els explains how financial institutions can improve their customer experience (CX) with digital communication
Here are all my blog posts. Enjoy the read!
Build it, but don’t expect them to come… In her latest blog post, Nicola Els explains why communication is key to achieving successful adoption of digital channels
Read Nicola Els’ blog post on how to use a digital maturity framework to assess where you are in digital transformation, where you want to be and how to get there.