Push customer communication via digital channels
Leverage the advantages of push digital channels
We will help you drive engagement by pushing digital messages to customers:
Getting the message delivered is one of our core competencies; we use a combination of professional expertise and platform capability to ensure that a message with the correct contact information reaches its destination.
We will increase your cost savings and deliver a faster return on investment by assisting your business to achieve paper turnoff rates that are significantly better than the industry average.
Our solution provides appropriate measures to protect confidential information at all points in the digital journey from your business to your customer and back again. This includes securing personal information while being processed on the platform, when contained inside a document and when being transferred between parties.
7 Reasons Why You Should Choose eDocument Delivery Image
Want to earn and build customer trust? Email is the most powerful tool businesses have
Organizations need to provide their customers with reasons to remain loyal. The most powerful of them being trust.
The thing is, trust can’t be built in a vacuum. It requires organizations to practice ongoing communication and engagement. Importantly, it requires them to do so on whatever channel, each of their individual customers prefer.
And for most customers, that preferred channel is email.
Email: changes in customer engagement
Who could have anticipated that the first quarter of 2020 would see the normal way of doing business disappearing almost overnight? With the sudden and unprecedented restrictions of movement imposed by governments across the world, companies were forced to adjust their communication or risk losing touch with their customers.
A large number of companies turned to email as the channel of choice to reach out to customers with information about their business continuity plans.
Improve the customer experience with secure document delivery today