• Subscribe   
  • Subscribe   

Striata is now Doxim!

Striata was acquired by Doxim and is now operating under the Doxim brand.
You can find information on products, solutions and services at www.doxim.com.

And be sure to follow Doxim:
LI TW FB

Quick links: Doxim CCM | Interactive Engagement | Contact Us | Customer Support


Close

Automated communication

When properly planned and well implemented, automated messaging can form the backbone of your customer communication strategy. Customer lifecycle communications enable you to communicate effectively with customers at each stage of their journey with your brand.

Triggered by an interaction, such as lost password, payment made or policy anniversary, these messages contain highly personalized information that is perfectly relevant when received.

Mapping your customer lifecycle and automating a set of triggered communication means you can be confident your customer is receiving pertinent messaging when they expect it, that will build the relationship and drive desired actions over time.

Let us help you construct a program of triggered communications that gets results – whether your goal is to effectively on-board new customers, encourage repeat purchases or reactivate dormant customers.

Improve the customer experience with secure document delivery today

 

By submitting your details via this form, you are consenting that we receive and store your information for the exclusive purpose of contacting you.
  • We will not share or publish your information or process it for any other reason.
  • Once your request is fulfilled, we will either delete your information or request your consent for further processing.
  • Please find additional information in our Privacy policy.
View our Terms of use | Protected by reCAPTCHA.

Build and retain your customer relationships through automated communication

Let us help you construct a program of triggered communications that gets results:

Strategy

Leverage our years of digital communication experience and understanding of email marketing best practice to create an automated communication program that will meet your business goals – whether your aim is to effectively on-board new customers, encourage repeat purchases or reactivate dormant customer.

i

Data

Communication triggers are built on events, actions or lack of action that are recorded by source systems. We use the resulting data to create the right message at the right time and send it via the right channel.

I

Automation

The beauty of automated messaging is that the communications are predetermined and set up once. Messages are automatically sent to customers when an event or action is recorded, taking into account their communication preferences and interests.

Multichannel distribution

We will help you set up your communication plan to leverage our multichannel distribution capabilities. First prize is to ask your customer what their preferences are, so that you reach them where they like to spend time.

f

Integration

As data and integration specialists, we ensure our projects capture information such as leads, ‘contact me’ requests and question responses. We provide the resulting data in an appropriate format back to your systems where it can provide the most value.