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Insurers will win at CX if they embrace AI

The future of loyalty is digital

We have included some great resources in this issue to give you valuable insight into how insurers can use AI powered customer communications to boost CX.

Summary of contents:

White Paper: How AI  powered customer communications can enhance CX in insurance
Webinar: Insurers will not survive if they don’t fundamentally embrace AI

Blog: 

  • AI powered customer communications will boost CX in insurance
  • Are you using AI to enhance your communications?
  • You should be planning your AI initiative… it’s no longer future vision

Reading Room: 

  • The impact of AI on the insurance industry
  • How AI and Machine Learning are impacting CX in insurance

We can help you win at CX, by including AI in your insurance organization’s communication processes

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White Paper

Get our white paper for insight into how insurers can use AI powered customer communications to boost customer experience and learn more about:

  • The changing competitive, insurance landscape
  • What is artificial intelligence?
  • Why insurers need to embrace AI
  • How AI will change the future of insurance
  • How AI will impact customer experience
  • Why data is more important than ever
  • The impact of AI on how insurers communicate with customers
  • How Striata can help you implement AI-driven communication

Webinar

Insurers will not survive if they don’t fundamentally embrace AI

In this webinar we look at how AI & ML are disrupting the insurance sector. Specifically the role of these technologies in delivering a great CX through enhanced customer communications.

 

Watch the video

Blog:

Digital improves member engagement for loyalty programs

AI-powered customer communications will boost CX in insurance

To remain competitive, insurers need to invest heavily in technologies that improve customer experience. Read how AI-powered customer communications can help insurers achieve a great CX

Digital improves member engagement for loyalty programs

Are you using AI to enhance your communications?

Have you thought about how AI and Machine Learning can enhance your customer communications? Mia Papanicolaou discusses topics highlighted at the DSF conference

Digital improves member engagement for loyalty programs

You should be planning your AI initiative... it's no longer future vision

In her blog post, Mia Papanicolaou looks at ways of leveraging the power of AI and ML to improve current digital customer communication

Reading Room: Articles to expand your mind

The future of customer loyalty is digital

The impact of AI on the insurance industry

The insurance industry is often accused of outdated processes, leaving today’s digital customers frustrated and dissatisfied. However, new technology driven by Artificial Intelligence is set to revolutionize the customer experience by enabling insurers to provide products and service levels that are more aligned with the modern customer’s expectations. In this edition of our Reading Room, we share some great content regarding the impact of AI on the insurance industry.

The future of customer loyalty is digital

How AI and Machine Learning are impacting CX in insurance

Emerging technologies, such as artificial intelligence and machine learning are fundamentally changing the way insurers engage with their customers. They enable hyper-personalized experiences that help establish loyalty and drive revenue. In this edition of our Reading Room, we focus on how AI and Machine Learning are driving change in the insurance sector.