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Email Marketing
Top industries experiencing the most digital disruption

Top industries experiencing the most digital disruption

Digital disruption differs sector by sector - we share insights and reports on the industries most impacted with a specific focus on Insurers | Published on 09 Oct 2017
Customer Communications
Marketo's The State of Engagement report has us all a'twitter

Marketo's The State of Engagement report has us all a'twitter

Key findings of Marketo's 'State of Engagement' report that excited us - read what our digital communication gurus have to say. | Published on 31 Aug 2017
Email Marketing
Introducing Striata’s Secure Document Presentation (SDP)

Introducing Striata’s Secure Document Presentation (SDP)

Striata launches new solution - Secure Document Presentation - for the presentation of interactive documents online & via mobile app | Published on 12 Jul 2017
Customer Communications
Striata's Email Builder makes creating awesome email templates quick and easy

Striata's Email Builder makes creating awesome email templates quick and easy

Use Striata's theme-based email templates editing tool to create the template you want in the least number of clicks. Watch video to see how | Published on 31 May 2017
Customer Communications, Email Marketing
Striata assists security company, Fidelity ADT switch to paperless eBilling

Striata assists security company, Fidelity ADT switch to paperless eBilling

Striata assists security company, Fidelity ADT, with data gathering and validation campaign in preparation for the re-launch of its electronic bills. | Published on 03 May 2017
Customer Communications
We have a brand new website!

We have a brand new website!

We’re celebrating the relaunch of our website (www.striata.com). Navigate it, view the demos, contact us and get much more insightful information today. | Published on 07 Apr 2017
Customer Communications, Email Marketing
Striata assists security company, Fidelity ADT, with data gathering and validation campaign

Striata assists security company, Fidelity ADT, with data gathering and validation campaign

Striata assists security company, ADT, with customer data gathering and validation campaign in preparation for the re-launch of its electronic bills | Published on 22 Mar 2017
Email Marketing
Striata named a Visionary in Gartner Magic Quadrant for Customer Communications Management Software

Striata named a Visionary in Gartner Magic Quadrant for Customer Communications Management Software

Gartner has positioned Striata as a Visionary in its Magic Quadrant for Customer Communications Management (CCM) Software | Published on 14 Mar 2017
Customer Communications
Email marketing in 2017 - Our gurus reveal their predictions ...

Email marketing in 2017 - Our gurus reveal their predictions ...

We asked our email marketing gurus to share their thoughts with us, so we could in turn share them with you - our valued email marketing readers. | Published on 25 Feb 2017
Email Marketing
Striata converts complex investor communications from paper to digital for Glacier, by Sanlam

Striata converts complex investor communications from paper to digital for Glacier, by Sanlam

See how we helped wealth management client, Glacier, by Sanlam achieve its digital transformation goals by moving about 3 million investor communications. | Published on 25 Jan 2017
Customer Communications
Happy Holidays and Best Wishes for 2017!

Happy Holidays and Best Wishes for 2017!

Some holiday cheer from all at Striata to end off a great 2016! | Published on 14 Dec 2016
Customer Communications, Email Marketing
Striata solution drives paperless adoption for US utility

Striata solution drives paperless adoption for US utility

Case Study: Striata drives paperless adoption for US utility and enhances its customers’ billing experience | Published on 02 Nov 2016
Customer Communications
Millennials want emails that are 'on fleek'

Millennials want emails that are 'on fleek'

Email is a perfectly positioned channel but to avoid a swipe to the trash, email marketers must change up the formula and do email differently when targeting millennials. | Published on 04 Oct 2016
Email Marketing
Striata enables secure digital communication solution for investor documents

Striata enables secure digital communication solution for investor documents

Case study: A stockbroking firm has implemented Striata’s digital customer communication solution to manage its investor documents | Published on 31 Aug 2016
Customer Communications
Billentis Report 2016: e-Invoicing/e-Billing “Digitisation & Automation”

Billentis Report 2016: e-Invoicing/e-Billing “Digitisation & Automation”

Introducing the e-Invoicing / e-Billing 2016 report by Billentis - “Digitisation & Automation.” How to succeed at your eInvoicing projects | Published on 31 May 2016
Customer Communications
Introducing Striata’s Secure Document Repository

Introducing Striata’s Secure Document Repository

Striata’s Secure Document Repository provides a secure, convenient, online location for organizations to store documents | Published on 11 Apr 2016
Customer Communications
InfoTrends Webinar - The Key Findings

InfoTrends Webinar - The Key Findings

Infotrends webinar based on paperless adoption white paper. Read how Striata secure document delivery helps companies go paperless | Published on 03 Feb 2016
Customer Communications
Email - it's more than just a pretty face

Email - it's more than just a pretty face

Email is still the best digital channel for ROI, so why aren't marketers and businesses not taking advantage of its full potential yet? | Published on 09 Dec 2015
Email Marketing
Striata’s integrated response management now streamlines document administration for call centers

Striata’s integrated response management now streamlines document administration for call centers

Read about a new feature of Striata’s Integrated Response Management application that enables easy document administration for call centers | Published on 09 Nov 2015
Customer Communications
Interview: Advice on email marketing campaigns and landing pages

Interview: Advice on email marketing campaigns and landing pages

A good landing page can take the customer further down the purchase path, educate & provide them with more information, in a more interactive way than the email. | Published on 06 Jul 2015
Email Marketing
Understanding Striata Security

Understanding Striata Security

Learn about and understand Striata Security - detailed infographic showing the security boxes that we check. Download our new Security Overview document... | Published on 08 Jun 2015
Customer Communications, Email Marketing
Infographic: 9 Signs that you need a NEW digital communications partner

Infographic: 9 Signs that you need a NEW digital communications partner

How do you manage your current digital communications? Perhaps it's time to switch to a partner that has a dedicated account management team | Published on 22 Apr 2015
Email Marketing
4 Essential Email Marketing Resolutions for 2015

4 Essential Email Marketing Resolutions for 2015

Excellent work that changes lives can't be delivered within 48 hours. Resolve to MAKE the time. What are your Email marketing resolutions? | Published on 20 Jan 2015
Email Marketing
The role of email in your multichannel eDocument strategy

The role of email in your multichannel eDocument strategy

Discover the role of email in a multichannel distribution strategy and how it powers eDocument retrieval | Published on 13 Nov 2014
Customer Communications
Trending: electronic delivery with highly secure and feature-rich messages

Trending: electronic delivery with highly secure and feature-rich messages

Read about the latest trends in the Customer Communications Management (CCM) and electronic delivery space | Published on 07 Oct 2014
Customer Communications, Email Marketing
Digital Edge 2014 - authenticity, purpose, values and doing good...

Digital Edge 2014 - authenticity, purpose, values and doing good...

The Nedbank Digital Edge 2014 Live is South Africa's largest and most prestigious digital marketing show. | Published on 03 Oct 2014
Email Marketing
13 Reasons why we love email marketing...

13 Reasons why we love email marketing...

Sharing our passion for email marketing with the world. Share our infographic on why we do and, more so, love email marketing | Published on 08 Sep 2014
Email Marketing
Send customer information safely in a secure, encrypted email attachment

Send customer information safely in a secure, encrypted email attachment

Read how to email customer information safely and the difference between protecting information in an email versus an attachment | Published on 15 Jun 2014
Customer Communications
Recipe for email marketing success

Recipe for email marketing success

Here's how to create a successful email marketing program; All the tools, people & skills you need to serve up a delightful and sustaining customer experience | Published on 10 Jun 2014
Email Marketing
Why your customers will love email bills and going paperless

Why your customers will love email bills and going paperless

Read about Striata's industry specific solutions and the great eDocument demos available for each industry. Going paperless is the way to go. | Published on 13 May 2014
Customer Communications
Email Marketing: 'The Big 6' Trends of 2014

Email Marketing: 'The Big 6' Trends of 2014

Ensure the success of your email marketing campaigns in 2014 in just 7 minutes! Simply press play and follow these email marketing trends | Published on 08 Apr 2014
Email Marketing
Send ALL your customer correspondence via email - it's easy

Send ALL your customer correspondence via email - it's easy

The key to successful paper turn-off is not just in replacing paper documents with electronic versions but to 'push' them to your customer | Published on 03 Dec 2013
Customer Communications, Email Marketing
It's a Question of Loyalty

It's a Question of Loyalty

Boost your loyalty programs with an effective digital communication strategy and reap the rewards thereof | Published on 12 Nov 2013
Email Marketing
Achieve your digital marketing goals with Striata

Achieve your digital marketing goals with Striata

Enhance your company's marketing objectives and fulfil your digital marketing goals with Striata's email & mobile messaging solutions. | Published on 13 Sep 2013
Email Marketing
Bulk email document delivery: Build or Buy?

Bulk email document delivery: Build or Buy?

Sending high volume email documents requires experience, skills and technology in order to ensure successful delivery | Published on 05 Aug 2013
Customer Communications
Is your ESP designing your emails? 4 Important UX techniques they should employ

Is your ESP designing your emails? 4 Important UX techniques they should employ

UX is a marriage of all these aspects in a way that translates into positive user engagement. A collaborative team effort achieves great user experiences | Published on 26 Jul 2013
Email Marketing
5 Reasons why email is effective in customer lifecycle communications

5 Reasons why email is effective in customer lifecycle communications

Customer lifecycle communications (CLC) is trigger based communications in the form of personalised messages, automatically sent to a customer/client | Published on 20 Jun 2013
Email Marketing
3 Ways Striata Can Get You Mobile Ready

3 Ways Striata Can Get You Mobile Ready

Read how you can get your emails mobile ready - Get Striata's brand new Mobile Email Document Delivery Solution Overview | Published on 16 Jun 2013
Customer Communications, Email Marketing
Avoid delayed payments – 5 great tips

Avoid delayed payments – 5 great tips

Tips for billing and collections departments on how to avoid delayed payments with 'push' delivery - a win in the collections space | Published on 04 Jun 2013
Customer Communications
The inbox managers that could change your email design

The inbox managers that could change your email design

A new wave of inbox managers are entering the fray, prompting us to reconsider how we structure, manage and also send marketing emails. | Published on 21 May 2013
Customer Communications, Email Marketing
Sending email communications? Make sure they get the results you're after!

Sending email communications? Make sure they get the results you're after!

If your goal is to drive customers to switch off paper, then leverage Striata's full spectrum of specialist skills to optimize and send email communications | Published on 09 May 2013
Email Marketing
Striata eConsent: Get your customers to go paperless in one click

Striata eConsent: Get your customers to go paperless in one click

Transform your paperless process to successfully drive paper turn-off, with the least amount of cost and time. Read about Striata eConsent | Published on 11 Apr 2013
Customer Communications
7 Ways to ensure your email doesn't land in the SPAM can

7 Ways to ensure your email doesn't land in the SPAM can

If your email 'looks' like spam, your customers are probably marking it and chucking it into the spam can. | Published on 26 Mar 2013
Email Marketing
Sending confidential eDocuments? Striata offers highest level of trust

Sending confidential eDocuments? Striata offers highest level of trust

The need for adequate security when sending confidential eDocuments is a pre-requisite for eBilling and electronic document delivery | Published on 07 Mar 2013
Customer Communications, Email Marketing
Email receipts: now you can connect with your in-store customers online

Email receipts: now you can connect with your in-store customers online

Transform a simple log of purchase into a powerful email trigger - it's a solution that benefits everyone in the supply chain | Published on 05 Feb 2013
Customer Communications, Email Marketing
More than just responsive design - 12 ways to get your email right for mobile

More than just responsive design - 12 ways to get your email right for mobile

If you are still daunted by the seemingly mammoth task of getting your emails mobile ready, then this checklist is especially for you! | Published on 18 Jan 2013
Email Marketing
Fintech demo: “We were blown away by the interactive PDF eStatement”

Fintech demo: “We were blown away by the interactive PDF eStatement”

Striata took to the stage for a seven minute demo of its powerful interactive PDF eStatement at *FinovateAsia. Read about the response to the demo | Published on 26 Nov 2012
Customer Communications
Join Striata at the International Email Marketing Summit

Join Striata at the International Email Marketing Summit

Striata presents on how email can help you win the loyalty game at the International Email Marketing Summit | Published on 05 Nov 2012
Email Marketing
Don't forget the 3 basic elements of email marketing

Don't forget the 3 basic elements of email marketing

Test every email leaving the organization - including those automated emails everyone just assumes are right AND those transpromo emails AND welcome emails! | Published on 16 Oct 2012
Email Marketing
5 Ways to keep your email data up-to-date

5 Ways to keep your email data up-to-date

If 'position, position, position' was the holy grail of the traditional marketing era, then 'data, data, data' is its replacement in the digital era. | Published on 17 Sep 2012
Customer Communications, Email Marketing
9 Reasons why email is best for the delivery of confidential customer documents

9 Reasons why email is best for the delivery of confidential customer documents

See this great infographic displaying 9 reasons why email is best and the king for secure electronic document delivery | Published on 04 Sep 2012
Customer Communications
6 Top tips for getting smarter with email

6 Top tips for getting smarter with email

Email marketing is not just about promotion, it's a specialization. Get smarter with email with our 6 top tips | Published on 17 Aug 2012
Email Marketing
Striata ePin – safeguards the PIN from generation to distribution

Striata ePin – safeguards the PIN from generation to distribution

Read more about Striata ePIN - a secure, stand-alone PIN distribution system that safeguards the PIN from generation to distribution | Published on 03 Jul 2012
Customer Communications
How good is your brand's voice?

How good is your brand's voice?

Your brand voice: how is it communicating with your customers through digital channels? Does it motivate them to act? Is it bold and assertive or inspiring? | Published on 14 Jun 2012
Email Marketing
eInvoicing is big business – and pretty soon it’s going to be for small business too

eInvoicing is big business – and pretty soon it’s going to be for small business too

eBilling Insight chats to Striata CEO, Michael Wright about the evolving the eInvoicing landscape, particularly for SMEs | Published on 05 Jun 2012
Customer Communications
7 ways to ensure that your emails get read on mobile devices

7 ways to ensure that your emails get read on mobile devices

Optimal designed emails for mobile devices will warrant the success of your mobile marketing campaigns | Published on 31 May 2012
Customer Communications
Billentis eBilling | eInvoicing Report: Highlights

Billentis eBilling | eInvoicing Report: Highlights

The 2012 Billentis eInvoicing | eBilling Report report shows a reduction in paper and a corresponding increase in eBilling and invoicing | Published on 03 May 2012
Customer Communications
Are your customers recommending you?

Are your customers recommending you?

Establish the levels of loyalty in your customer base and the value of the services your company is providing- are they recommending you? | Published on 17 Apr 2012
Customer Communications, Email Marketing
Striata to implement DMARC - a new standard for email authentication

Striata to implement DMARC - a new standard for email authentication

Michael Wright, CEO of Striata discusses DMARC and explains how Striata will be incorporating it into its current authentication process | Published on 11 Apr 2012
Customer Communications, Email Marketing
eBilling: 8 innovations to watch for in 2012

eBilling: 8 innovations to watch for in 2012

eBilling innovations you should include in your strategic agenda to keep up with the dynamic eBilling revolution | Published on 06 Mar 2012
Customer Communications
Why email split testing HAS to be a focus this year

Why email split testing HAS to be a focus this year

The importance of email split testing campaigns and what you should be testing in order to achieve the optimum results | Published on 24 Feb 2012
Email Marketing
eBilling adoption rates – what’s a realistic goal for 2012?

eBilling adoption rates – what’s a realistic goal for 2012?

Mike Wright, CEO, Striata, explains how an innovative consent process can boost your paper turn off rates setting eBilling adoption rates | Published on 10 Feb 2012
Customer Communications
5 Simple ways to improve your email newsletters

5 Simple ways to improve your email newsletters

Email newsletters are powerful tools - still proving to be the most beneficial, efficient and effective way of reaching customers | Published on 23 Jan 2012
Email Marketing
What is your mobile billing strategy?

What is your mobile billing strategy?

In this month’s edition of eBilling Insight we discuss what your options and strategies are when considering billing in a mobile environment | Published on 01 Jan 2012
Customer Communications
Phishing in the Cloud could restrict your paperless adoption

Phishing in the Cloud could restrict your paperless adoption

Fraudsters are 'cashing in' on today's electronic migration by phishing in the cloud. See how email document delivery provides convenience and peace of mind | Published on 01 Nov 2011
Customer Communications
Will an RFP lead to the ideal ESP?

Will an RFP lead to the ideal ESP?

Are you considering changing to a new ESP (Email Service Provider)? Is going out to RFP (Request For Proposal) the right process for you? | Published on 28 Oct 2011
Email Marketing
Paperless for B2B - it's a no-brainer

Paperless for B2B - it's a no-brainer

More B2B organizations are reaping the benefits of going paperless with electronic document delivery | Published on 07 Oct 2011
Customer Communications
5 Simple ways to avoid spam filters

5 Simple ways to avoid spam filters

3 major obstacles that you need to overcome: ISP spam filters, company spam filters and server settings and/or client side spam rules and filters | Published on 23 Aug 2011
Email Marketing
Paperless adoption strategies - 3 simple ways to improve your customer data

Paperless adoption strategies - 3 simple ways to improve your customer data

The key to successful paperless adoption is to ensure that your customer data is accurate. Read about 3 strategies to improve your big data | Published on 02 Aug 2011
Customer Communications
Globally applicable EIPP and eInvoicing solutions with flexible output format

Globally applicable EIPP and eInvoicing solutions with flexible output format

This month in eBilling Insight, we look at the ideal EIPP and eInvoicing solution for large business customers and clients | Published on 07 Jul 2011
Customer Communications
Striata continues to lead the market with innovative eBilling solutions

Striata continues to lead the market with innovative eBilling solutions

How Striata continues to innovate with a focus on customer convenience through ease of use. Watch video here | Published on 07 Jun 2011
Customer Communications
What is the true value of email?

What is the true value of email?

Compare the popularity of email to social media and explore the possibility of placing a monetary value on email | Published on 31 May 2011
Email Marketing
Text Messaging: The Do's and Don'ts

Text Messaging: The Do's and Don'ts

Text messaging technology provides a simple, yet efficient platform to improve direct marketing and customer relationship management. | Published on 31 May 2011
Email Marketing
Good data is imperative for email marketing success. How good is your data?

Good data is imperative for email marketing success. How good is your data?

Good data may be sitting at the core of every email campaign and strategy, but relevant data isn't always available or considered | Published on 31 May 2011
Email Marketing
Should you consider industry standards for Open and Click rates?

Should you consider industry standards for Open and Click rates?

In this insight we discuss the factors that influence open and click rates and the best way to measure them | Published on 11 May 2011
Email Marketing
Striata eStatements offer dramatically increased security

Striata eStatements offer dramatically increased security

Read how switching to eStatements results in high paperless adoption, increased traffic to your portal, cost reductions & increased security | Published on 03 May 2011
Customer Communications
Which day is the right day for email?

Which day is the right day for email?

Are there better days to send emails and more so, what time of day will you get the best open and response rates? | Published on 20 Apr 2011
Email Marketing
Are you listening to your customers?

Are you listening to your customers?

Striata conducted a direct consumer survey - the results confirm that email bill/statement delivery is the choice for electronic delivery | Published on 05 Apr 2011
Customer Communications, Email Marketing
Email campaigns - don't forget the basics

Email campaigns - don't forget the basics

Email marketing has evolved and the focus for many companies is split testing on all email campaigns | Published on 15 Mar 2011
Email Marketing
Are eStatements still safe?

Are eStatements still safe?

Teaching consumers to differentiate between a valid email / eStatments and a fraudulent one is critical in the war against email phishing scams. | Published on 01 Mar 2011
Customer Communications
Transpromo Messaging - unlock the power

Transpromo Messaging - unlock the power

Unlock the power of transpromo messaging, by taking advantage of the missed marketing opportunities in transactional email. | Published on 28 Feb 2011
Customer Communications
4 Tips on how to revive your dying subscriber base

4 Tips on how to revive your dying subscriber base

How you can effectively re-engage your inactive and unresponsive subscriber base with reactivation or repurposed campaigns. | Published on 25 Feb 2011
Email Marketing
7 Email marketing trends for 2011

7 Email marketing trends for 2011

Continued economic pressures, increasing customer demand and advancements in email technology are all new marketing trends | Published on 15 Feb 2011
Email Marketing
Striata launches Interactive PDF Bill and mobile one click payment at Finovate

Striata launches Interactive PDF Bill and mobile one click payment at Finovate

Striata launched 2 new products at FinovateEurope, on 01 February 2011; Its next generation interactive PDF bill & mobile one click payment | Published on 01 Feb 2011
Customer Communications
Is your legitimate email perceived as spam?

Is your legitimate email perceived as spam?

Either you or your ESP should test your email for any content issues that could result in your email being stopped and percieved as spam | Published on 25 Jan 2011
Customer Communications, Email Marketing
Do your customers get to see the emails you send?

Do your customers get to see the emails you send?

Keep your focus on deliverability to ensure all your effort is worthwhile by getting your email into your customers' inbox. Make sure they see the emails! | Published on 25 Dec 2010
Customer Communications, Email Marketing
Tips to prevent your emails from being phished

Tips to prevent your emails from being phished

We investigate how easily your customers can be caught in a phishing scam & give advice on how to prevent this from happening | Published on 07 Dec 2010
Customer Communications, Email Marketing
Testing design and layout in email

Testing design and layout in email

Testing copy, design and layout within the body of an email is of key importance in any email marketing campaign | Published on 16 Nov 2010
Email Marketing
Email Body Testing, useful tips on what to test

Email Body Testing, useful tips on what to test

The most important components of any email design and in the email body is the call-to-action. But email body testing includes the entire email | Published on 19 Oct 2010
Email Marketing
The future of eBilling - what are the trends?

The future of eBilling - what are the trends?

In this edition of eBilling Insight, we explain why this paperless adoption rate is so low and share our top eBilling predictions with you | Published on 05 Oct 2010
Customer Communications
Tips on how to test email subject lines

Tips on how to test email subject lines

One way to effectively optimize your communications is to test, test and test some more. Test email subject lines, email preview, CTA placement ... | Published on 21 Sep 2010
Email Marketing
4 Strategies to achieve BOTH self service portal usage AND paper suppression

4 Strategies to achieve BOTH self service portal usage AND paper suppression

Give consumers a choice of getting their eBill delivered via Striata, directly to their inbox or by registering on their self service portal | Published on 07 Sep 2010
Customer Communications
The importance of deliverability

The importance of deliverability

To achieve successful email deliverability, the focus should be on the full scope of an email's journey - from sender to recipient | Published on 19 Aug 2010
Customer Communications, Email Marketing
Striata's electronic messaging solutions create new marketing opportunities

Striata's electronic messaging solutions create new marketing opportunities

Striata email billing enables innovative and new marketing opportunities for the transactional online bill payment space | Published on 03 Aug 2010
Customer Communications
Why internet bankers will not go paperless

Why internet bankers will not go paperless

We explore the reasons for banks' slow uptake to go paperless and outline what they can do to turn off paper | Published on 01 Jul 2010
Customer Communications
Paperless adoption services

Paperless adoption services

Striata Paperless Adoption Services has successfully enabled our 200+ clients to meet their eBilling goals and objectives | Published on 04 May 2010
Customer Communications
Striata Paperless Adoption Services

Striata Paperless Adoption Services

Striata Paperless Adoption Services has successfully enabled our 200+ clients to meet their eBilling goals and objectives | Published on 04 May 2010
Customer Communications
Striata ePIN - Securely delivering bankcard PINs electronic

Striata ePIN - Securely delivering bankcard PINs electronic

Striata ePIN provides real business benefits, including improved customer service, cost savings, and peace of mind to all parties | Published on 03 Feb 2010
Customer Communications
Email - the strongest medium for online billing

Email - the strongest medium for online billing

The email medium continues to provide a valuable channel of communication to the customer and this is unlikely to change in the near future | Published on 02 Feb 2010
Customer Communications
The Power of Transpromo Marketing

The Power of Transpromo Marketing

Transpromo Marketing - incorporating marketing offers within transactional communication, has proven to be effective for many industries | Published on 08 Sep 2009
Customer Communications, Email Marketing
Utilities Slash Billing Costs

Utilities Slash Billing Costs

Utilities that have implemented email billing are seeing a surge in electronic payments and paper turn off. Cut billing costs and switch to email! | Published on 03 Mar 2009
Customer Communications
Dramatically faster electronic payments for Striata clients

Dramatically faster electronic payments for Striata clients

How optimizing electronic billing processes dramatically reduces DSO by cutting the time it takes to send customers' bills & elicit payment | Published on 07 Jan 2009
Customer Communications
Analyst Insights - eBilling and eStatements

Analyst Insights - eBilling and eStatements

Forrester research found that more than 55% of online checking, savings, and credit card customers are now receiving eStatements | Published on 03 Dec 2008
Customer Communications
Push' Email Billing and your Online Strategy

Push' Email Billing and your Online Strategy

Adding email bill presentment and payment in conjunction with online self-service, alleviates the phishing concerns that inhibit adoption | Published on 30 Sep 2008
Customer Communications
Striata eDocument Delivery enables insurers to realize significant savings

Striata eDocument Delivery enables insurers to realize significant savings

Insurance companies are using Striata solutions to replace paper with electronic documents, delivered to customer and broker inboxes | Published on 29 Jul 2008
Customer Communications
What is your carbon footprint?

What is your carbon footprint?

eBilling is the ultimate win-win environmental/carbon footrprint policy. It all comes down to picking an eBilling strategy that drives user adoption | Published on 29 Jul 2008
Customer Communications, Email Marketing
eBilling reduces time and expense when collecting payments

eBilling reduces time and expense when collecting payments

Sending secure payment reminder notices via email dramatically reduces the time and expense involved in collecting delinquent payments | Published on 25 Jun 2008
Customer Communications
Innovative Messaging Solutions for Financial Services

Innovative Messaging Solutions for Financial Services

Leveraging customer touch-points: Innovative messaging solutions for financial services | Published on 27 May 2008
Customer Communications
eBilling gains momentum in Canada as businesses look for new ways to go green

eBilling gains momentum in Canada as businesses look for new ways to go green

With consumers demanding environmentally friendly options, Canadian businesses are finding ways to go green and switching to eBilling to reduce their carbon footprint. | Published on 25 Mar 2008
Customer Communications
Paper Cuts - by Carol Ellison: CRM Magazine August 2007

Paper Cuts - by Carol Ellison: CRM Magazine August 2007

Survey shows more customers are going to their keyboards instead of their mailboxes to collect and pay bills | Published on 14 Aug 2007
Customer Communications, Email Marketing
eBilling Adoption Examined

eBilling Adoption Examined

There's no logical nor practical reason why your bills are not in your inbox, and it is only a matter of time before they are. Here comes eBilling adoption! | Published on 26 Jun 2007
Customer Communications
The Underlying Technologies of Electronic Document Delivery and Billing

The Underlying Technologies of Electronic Document Delivery and Billing

The technologies and processes involved in an electronic document delivery & billing projects | Published on 24 Apr 2007
Customer Communications
Phishing and Identity Theft

Phishing and Identity Theft

How to safely use email to communicate with your banking clients, while reducing phishing attacks and identity theft by 98.5% | Published on 20 Mar 2007
Customer Communications
The Fundamental Business Drivers for Electronic Billing

The Fundamental Business Drivers for Electronic Billing

4 Reasons why companies offer Electronic Bill Presentment & Payment, both to consumers and business customers. What are your key business drivers? | Published on 20 Feb 2007
Customer Communications
Electronic B2B Invoice Presentment & Payment (EIPP)

Electronic B2B Invoice Presentment & Payment (EIPP)

With email presentment and payment technology, you are able to deliver your invoices, electronically and securely to your corporate customer | Published on 19 Dec 2006
Customer Communications
eBilling Spurs International Growth for Striata

eBilling Spurs International Growth for Striata

Electronic Bill Presentment and Payment technology is spearheading global growth for Striata, international electronic messaging specialist | Published on 05 Dec 2006
Customer Communications
Electronic Communication Goals

Electronic Communication Goals

Learn about the goals of any electronic communication strategy, as well as the opportunities and benefits of various applications | Published on 31 Oct 2006
Email Marketing
Inbound Email Management for North American Utilities

Inbound Email Management for North American Utilities

All billers will eventually need to handle incoming mass email and mobile phone messages in a systemized, efficient & reportable manner | Published on 17 Oct 2006
Customer Communications
Significant Contact Centre Cost Reduction

Significant Contact Centre Cost Reduction

It is more convenient for consumers, and more efficient for your company, to handle queries via email than over the phone. Reduce costs and improve your contact centre | Published on 19 Sep 2006
Customer Communications
Customer Aggregation

Customer Aggregation

Billers need to get close to the familiarity of paper billing - by delivering bills and statements directly into customers' inboxes | Published on 25 Jul 2006
Customer Communications, Email Marketing
Optimum Email Formats

Optimum Email Formats

While HTML still seems to be the format of choice for email communicators there are ways to ensure your emails don't get blocked or stripped | Published on 25 Jul 2006
Customer Communications, Email Marketing
Email Billing Re-introduced

Email Billing Re-introduced

A high level introduction of Striata's Electronic Bill Presentment & Payment solution and summary of this concept | Published on 30 May 2006
Customer Communications
A Telecommunications Case Study

A Telecommunications Case Study

Telecommunications case study: consumer & corporate mobile phone bills delivered via encrypted email (‘PUSH’ ebilling) directly into the recipient’s inbox. | Published on 16 May 2006
Customer Communications
Managing your Email Database

Managing your Email Database

To capture and efficiently manage a customer's contact information, is the most critical & fundamental aspect of digital communication | Published on 02 May 2006
Customer Communications, Email Marketing
Electronic Customer Communication Applications

Electronic Customer Communication Applications

Electronic mediums to reduce customer communication costs, speed up message delivery & receipt, improve ROI and reduce the turn around time | Published on 18 Apr 2006
Customer Communications
Implementing Electronic Bill Presentment and Payment

Implementing Electronic Bill Presentment and Payment

Learn more about implementing Electronic Bill Presentment and Payment and its disadvantages and advantages | Published on 07 Mar 2006
Customer Communications
eBilling/eStatements for Financial Institutions

eBilling/eStatements for Financial Institutions

Industry focus: Financial. Extensive opportunities for securely encrypted email communication, statements & billing | Published on 21 Feb 2006
Customer Communications
eBilling for Telecommunication Service Providers

eBilling for Telecommunication Service Providers

Industry focus: The telecommunications industry. Adoption strategies, secure eBilling and eBill marketing opportunites | Published on 07 Feb 2006
Customer Communications
Email Billing in 2006 - What to expect

Email Billing in 2006 - What to expect

The main feature of this Newsflash is updated email billing statistics for the USA for the period ending December 2005 and what to expect in 2006 | Published on 10 Jan 2006
Customer Communications
Striata Encryption Options for Email Billing

Striata Encryption Options for Email Billing

Striata offers highly secure and efficient document encryption & security options for Email Billing / Invoicing | Published on 15 Dec 2005
Customer Communications
A North American Gas and Electric Utility Corporate eBilling ROI

A North American Gas and Electric Utility Corporate eBilling ROI

This North American utility will save a minimum of $44 per corporate customer, per annum. What is your eBilling ROI? | Published on 15 Nov 2005
Customer Communications
Maximizing inbox placement

Maximizing inbox placement

List of technologies and techniques used to block spam and prevent fraudulent email from being delivered is insightful to ensure inbox placement | Published on 18 Oct 2005
Email Marketing
Simple, Secure B2B eInvoices Presentment and Payment

Simple, Secure B2B eInvoices Presentment and Payment

With email 'presentment and payment' technology, you can deliver eInvoices, electronically and securely to your corporate customer | Published on 26 Jul 2005
Customer Communications
Powerful, personalizable eMarketing for Electronic Billers

Powerful, personalizable eMarketing for Electronic Billers

Email billing allows extensive, personalized marketing 'up and cross sell' opportunities. | Published on 12 Jul 2005
Customer Communications
Achieving maximum paper truncation / suppression

Achieving maximum paper truncation / suppression

One of the key objectives of any electronic billing project is to maximize the paper suppression. | Published on 31 May 2005
Customer Communications
The easier they are, the faster I’ll pay them

The easier they are, the faster I’ll pay them

Striata recently ran a pilot implementation for a major North American utility company, the results proved the value of eBilling and faster bill payments | Published on 04 May 2005
Customer Communications
Is eBilling Delivering the Goods?

Is eBilling Delivering the Goods?

The cost saving and return on investment potential of eBilling is undisputed. The challenge is to realize the deliverability and these savings | Published on 20 Apr 2005
Customer Communications
A North American Utility Email Billing Case Study

A North American Utility Email Billing Case Study

A large electric utility in MA, used Striata to deliver its electric bills to customers via secure email, with a unique payment option | Published on 05 Apr 2005
Customer Communications
Two Factor Authentication Using Mobile Devices

Two Factor Authentication Using Mobile Devices

The move to Two Factor Authentication has been driven by the need to have an alternative channel / device for functionality such as innovations and payments | Published on 22 Feb 2005
Customer Communications, Email Marketing
Customer Aggregation - the future of eBill convenience

Customer Aggregation - the future of eBill convenience

The ‘inbox’ is the new postbox and it is only a matter of time before all communication is delivered directly there. Customer Aggregation is key ... | Published on 22 Feb 2005
Customer Communications
Short Message Service (SMS) / Wireless Text Message Applications for Billers

Short Message Service (SMS) / Wireless Text Message Applications for Billers

Mobile text messages (SMS) enable messages to be exchanged within seconds. There are many applications for Billers and banks alike | Published on 22 Feb 2005
Customer Communications
eBill Payment Strategies for 2005

eBill Payment Strategies for 2005

An innovative payment mechanism that is set to change the way that Biller’s take electronic payments and drive significant customer adoption | Published on 08 Feb 2005
Customer Communications
Gathering your customer’s email address

Gathering your customer’s email address

Cost effective strategies to gather and maintain an accurate, current database of your customer’s email addresses | Published on 25 Jan 2005
Email Marketing
Two-Click, No Registration, eBill Presentment AND Payment

Two-Click, No Registration, eBill Presentment AND Payment

In this article, we show how it is possible to achieve two-click EBPP with no customer pre-registration | Published on 11 Jan 2005
Customer Communications
eBill penetration - gaining significant customer adoption

eBill penetration - gaining significant customer adoption

To drive significant eBill adoption you need to make it as easy as possible for your customer to receive & pay their bill electronically | Published on 30 Nov 2004
Customer Communications
The Inbox – Your Postbox of the 21st Century

The Inbox – Your Postbox of the 21st Century

It's only a matter of time before billers are going to combine both ‘push’ & ‘pull’ Electronic Bill Presentment and Payment strategies for maximum customer adoption | Published on 15 Nov 2004
Customer Communications, Email Marketing
Email BillPay ~ one click, no registration convenience

Email BillPay ~ one click, no registration convenience

Introducing a new payment option - payment directly from within an email bill, without customer pre-registration and a website visit | Published on 14 Jun 2004