Secure PDF - Payment Form problems
- The Payment form is not doing anything
- I cannot see the drop downs in my payment form
- No error message appears. When clicking on the ”Pay My Bill” button - nothing happens.
This problem is generally easily resolved as the payment functionality is only usable if you have Adobe Reader version 7 or above.
Solution
Install the latest version of Adobe.
Windows Users
| Version | Attachments |
| 4 | No |
| 4.1 | No |
| 5 | No |
| 5.1 | No |
| 6.0.0 | No |
| 6.0.1 | No |
| 6.0.2 | No |
| 7 | Yes |
| 8 | Yes |
| 9 | Yes |
Download and install the latest version of the Adobe Reader.
Mac Users
- Open the email that contains the attachment.
- Save the attachment to your hard disk.
- Open Adobe Reader and select File - Open..
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