• CPS Energy has implemented Striata’s highly secure and easy to use eMail Invoice Presentment & Payment (EIPP) solution with the aim to provide its business customers with a commercially focused electronic invoicing system. Striata’s comprehensive email bill presentment solution provides CPS Energy customers with a means to receive multiple encrypted invoices in a single email and the option to make instant, secure electronic check payments.

About CPS Energy

CPS Energy is the United States’ largest municipally owned energy company providing both natural gas and electric services to nearly a million people. The company was acquired by the City of San Antonio, Texas, in 1942, the eighth largest city in the United States today and serves more than 600,000 electric customers and more than 300,000 natural gas customers in and around San Antonio.

The Insurance industry sector is well suited to Striata’s Secure eDocument Delivery solutions. With proportionately more expenses stemming from extensive paper output than most, insurers can gain significant cost savings by eliminating paper communications. Insurance companies worldwide use Striata solutions to replace policies, updates, notifications, statements and bills with electronic documents that are delivered directly to customer and broker inboxes, as opposed to being posted on a web portal.

• Striata’s secure eBilling solution offers Whitby Hydro automated and immediate electronic bill delivery and presentment, as well significant cost savings due to paper turn off.

Whitby Hydro can now effectively track and report on all bill delivery and payments, as well as benefit from improved Days Sales Outstanding (DSO) and enhanced customer service.

About Whitby Hydro

Whitby Hydro was established in 1903 and is one of the oldest public utilities in Ontario. The Utility services a territory of approximately 120 square kilometres. Whitby Hydro continually seeks out innovative ways to improve on customer service while being conscious of our environment.

• MultiChoice has streamlined processes and enhanced its customers experience by implementing a customized, secure, electronic statement delivery solution from Striata. Since the introduction of this service four years ago, MultiChoice subscribers have embraced the option of receiving their statements electronically, rather than by post, resulting in significant operational efficiencies for MultiChoice, including a marked reduction in customer calls to the call centre.

About MultiChoice

MultiChoice provides premium entertainment, which includes Internet and Pay TV subscriber services to over one million customers. MultiChoice is owned by Naspers, an international player providing entertainment, technology and e-commerce services. MultiChoice goes beyond its core business. Through its corporate social investment, the company actively participates in social transformation and through technology, enables individuals and communities to help themselves ultimately leading to growth of the economy of the country.

• ABSA implemented Striata’s highly secure and easy to use eStatement and eContact solutions with the aim of reducing costs and improving efficiencies, as well as customer service levels - much to the delight of their credit card & vehicle finance customers, policy holders & brokers. Striata’s solutions successfully met ABSA’s requirements - internal efficiencies have been improved since the implementation, as documentation sent can now be tracked and all inbound emails managed effectively.

About ABSA

Absa Group Limited is a subsidiary of Barclays PLC and is one of South Africa’s largest financial services organizations, serving personal, commercial and corporate customers in South Africa. The Group also provides products and services to selected markets in the United Kingdom, Germany, Singapore and Angola, Mozambique, Namibia, Tanzania and Zimbabwe in Africa.

Striata’s innovative electronic messaging solutions create new marketing opportunities to reach customers who use online payment portals and self service kiosks to pay their bills. These bill payment websites have become an expected fixture in the banking, mortgage, cable and telecommunications industries, and play a vital role in their overall strategy to reduce costs – especially those expenses associated with paper statements and billing.

Learn how Striata's One Click Bill Payment process drives increase payments and gets cash in faster.

• Intermountain Rural Electric Association (IREA), one of the largest electric distribution cooperatives in the United States, went live with Striata Email Bill Presentment and Payment (EBPP) in July 2008. Striata, with a successful history in customer adoption of paperless initiatives, is helping IREA lower billing costs by replacing paper bills with secure electronic document delivery. IREA, only recently afforded its members the ability to make electronic payments online or by phone, and added eBilling as one of many new payment options.

About IREA

IREA is a utility based in Colorado and one of the largest and fastest-growing associations, with more than 900 electric distribution cooperatives in the USA. IREA serves customers in Front Range municipalities including Castle Rock, Sedalia, Elizabeth, Kiowa, Parker and Woodland Park.

• Cell C is a South African telecommunications and mobile operator that constantly strives to provide unique products and services to its clients. In keeping with this philosophy, Cell C implemented Striata's innovative eBilling solution to save costs, enhance customer service and to promote environmentally friendly solutions.

To assist Cell C with eBilling adoption, Striata developed and implemented an effective SMS adoption campaign, enabling them to successfully convert 20% of their contract customer base to eBilling. As a result they are experiencing a rapid ROI due to a significant reduction in paper and administration costs. Cell C aim to convert 50% of their base to eBilling.

About Cell C

Cell C, a telecommunications and mobile operator launched in 2001, has achieved remarkable growth. Cell C focusses on individuality, choice, flexibility and value for money. They have grown beyond peer-to-peer communication through: Deploying a state of the art network; Introducing tariffs that fit the targetted segment; Economic and high-penetration distribution channels; and contributing to the regulatory debate.

• Florida municipal utility, the City of Tallahassee (COT) "Your Own Utilities", exceeded its 3-year paper bill suppression target of 12% in just 10 months with Striata’s Email Bill Presentment and Payment solution (EBPP) – which they aptly named 'SmartBill'. By going paperless, COT has not only saved time and money, but also invested in the community through the reduction of associated waste and conserving energy and water.

About the City of Tallahassee

Reliable, high quality utility services at an affordable price, that is what the City of Tallahassee believes its citizens deserve. The City maintains a municipal utility system to achieve this goal. A municipal utility is owned, managed and operated by the people who best know a community's needs and values: its citizens themselves. That is why the City of Tallahassee uses the title "Your Own Utilities" to identity its utility services. Employees are residents of the community who run the utility and are also its customers. Customers serve customers. The emphasis remains on the quality of service to the community, not the quantity of profit. A privately owned utility does not guarantee its customers the same consideration.

• MultiChoice is a leading provider of premium entertainment, including Internet and Pay TV subscriber services. Today, of the clients that receive a MultiChoice statement; 57.6% have opted to turn off paper and receive their statements by email through Striata's platform. In addition, the full monthly statement run (email, print and suppressed) is archived in the Striata platform. With the help of Striata's effective eStatement adoption campaign, MultiChoice has successfully replaced 5,6 million paper documents over a 12 month period.

About MultiChoice

MultiChoice provides premium entertainment, which includes Internet and Pay TV subscriber services to over one million customers. MultiChoice is owned by Naspers, an international player providing entertainment, technology and e-commerce services. MultiChoice goes beyond its core business. Through its corporate social investment, the company actively participates in social transformation and through technology, enables individuals and communities to help themselves ultimately leading to growth of the economy of the country.