Striata Reader - Format picture dialog box appears from RTF document
When I open the RTF document and double click on the Reader application icon, the file opens in a word processor and a Format Picture dialog box appears.
Explanation
The mail server that you are using seems to be stripping the embedded Striata Reader in the RTF document, but still leaves the icon's picture behind in the document.
The Format Picture dialog is the tool used in Microsoft Word to edit a picture within the document. Other word processors, that can open RTF documents, may display similar dialog boxes.
Solution
This is not a user setting. Contact your email Administrator and ask them to allow the Reader installation file through.
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