Striata Reader - AOL Error
AOL produces an error or freezes opening emails with images.
Explanation
AOL customers with AOL software installed may experience problems when using older versions of AOL software and opening email messages. Some people have reported that the system may appear to hang or stop working without an error. Others report receiving a message box pop-up with a Runtime error similar to the error pictured below.
This situation is common with Windows AOL version 8 running on Windows XP.
Solution
Make sure that you have the latest AOL software by downloading / installing it. AOL offers many ways for their customers to download / install software upgrades.
One method for obtaining the latest AOL is to visit AOL’s website at http://www.aol.com .
- At the very bottom of AOL’s web site is a link entitled “Download AOL”.
- The customer should follow the instructions for downloading and updating their AOL software.
- The customer should contact AOL for any support required with updating their software or answering their questions.
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