Are your transactional messages contributing to a positive CX?
Despite the fact that transactional messages enjoy significantly higher open and click rates than marketing messages, their potential to contribute to positive customer experience and drive engagement is often overlooked.
Transactional messages – sent digitally – offer attributes that are incredibly attractive to marketers.
The process is efficient and regular and the message itself is targeted and expected. Customers are far more likely to engage under these circumstances than any other
Transactional messages are prime real estate.
Get the document to learn how Striata can help enhance your transactional messaging – starting with identifying the relevant customer touchpoints.
Have a read through some more of our great resources
White Paper – operational messaging
Is your customer’s digital experience being fractured by inconsistent messaging?
Learn how to align all your customer communications to extend your brand and ensure a great CX
Brochure – customer journey messaging
Enhance your customer journey through digital messaging
Get the brochure to discover how Striata can help you make all your customer messaging a key engagement tool
Examples of transactional messaging send via secure documents
You need a digital partner that understands security and data protection, that’s good at designing and generating documents in a way that makes the information useful to your customers while also protecting their personal data.