Customer Journey Messaging

Enhance your customer journey through digital messaging

A typical customer journey is made up of many digital touchpoints. Some of which are
marketing communications or operational / service messages, triggered by an action or
request.

Operational messages enjoy significantly higher open and click rates than marketing messages, however, their potential to contribute to a positive customer experience and drive engagement is often overlooked

Get the brochure to discover how Striata can help you make all your customer messaging a key engagement tool

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