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Utilities |
CPS Energy is the USA's largest municipally owned energy company. It serves more than 680,000 electric customers, including almost 319,000 natural gas customers in and around the City of San Antonio. CPS followed a "Push" model exclusively and achieved 21% B2B paper truncation within 2 years.CPS Energy implemented Striata’s highly secure and easy to use eMail Invoice Presentment and Payment (EIPP) solution with the aim to provide its business customers with a commercially focused electronic invoicing system. Striata’s comprehensive email bill presentment solution allows CPS Energy customers with a means to receive multiple encrypted invoices in a single email and the option to make instant, secure electronic check payments. "CPS Energy's business customers have looked forward to an electronic solution for some time now and we are very excited to offer them secure eBilling as the best solution to meet their complex needs," Stephanie Ewing, Web Solutions Manager for CPS Energy. Get the case study
Suggested solutions for utilities
Customers receive bills and statements directly to their inbox and can make a 1-click payment from within the eBill.
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