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Financial Services |
 ABSA, a subsidiary of Barclays Global Banking Group, followed an aggressive opt-out process for Credit Card customers with valid email addresses, and turned off paper automatically after 3 successful eStatement deliveries.ROI was achieved in 8 months and the results were so impressive that a decision was made to roll out the solution to all retail divisions (currently in progress). Four years later, eStatements are still being delivered to 97% of customers with email addresses, representing 28% of the target customer base. Get the case study
Suggested solutions for financial services
Striata's banking clients now include 5 of the world's biggest banks including CitiBank HSBC, American Express, Diners Club and Standard Bank. Customers receive bills and statements directly to their inbox and can make a 1-click payment from within the eBill. 
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“Plymouth Rock has a long history of identifying innovative ways to deliver outstanding service to our consumers and agents. Eservices are another example of our trying to make our customers’ lives easier.”
Wesbank First Auto eStatements
Absa opts for Opt-out
