Home Verticals Industry Specific Demos

Financial Services

Striata technology enables the following to be included in a single securely encrypted email attachment:
  • Multiple accounts (summary and detail) can be consolidated into a single email.
  • Check images.
  • A PDF print version of all documents.
  • Mortgage and other loan calculators.
  • Call-back & query submissions.
  • BillPay (if a payment is required).
  • Embedded data files (these can be included for easy upload into home and small business accounting applications).
  • Regulatory inclusions.
  • Personalized marketing: email provides an ideal format to communicate personalized messages, as well as targeted up- and cross-sell opportunities.


Insurance

Unlike paper policies where the expense of printing and posting is repeated with each policy change, the savings from delivering ePolicies can be realized again and again.
eDocument advantages for the insurance industry
  • Proven user adoption methodologies ensure dramatic paper turn-off savings.
  • Significant, immediate ROI.
  • Promotes customer retention by providing unique market differentiation.
  • Adds new touch points that bypass Do Not Call and Do Not Mail lists, providing valuable cross-sell opportunities.
Insurance clients are realizing considerable savings with Striata eBilling, a specialized solution to replace paper bills and statements.

Telecommunications

There are two email encryption options for this type of detailed billing, however most of our current Telco billers utilize our Striata Encrypted technology.
Advantages that make Striata Encrypted technology ideal for Telco applications:
  • The attached email bill is highly compressed.
  • The 'shared secret' challenge can be two-fold, enabling a very high level of security.
  • Authentication is offline.
  • The offline bill can be opened in any a browser.
  • Multiple file types can be packaged within the HTML view.
  • The HTML nature of the opened email bill allows for full 'mini offline website' functionality.
  • Striata BillPay allows for ultra-secure one-click ACH, debit & credit card payment, directly from within the email bill.
  • The eBill attachment remains encrypted even once saved onto the local computer.
  • Email billing uses two factor authentication bank grade encryption.

Utilities

Utilities that have implemented email billing as part of their paperless strategies are seeing a surge in electronic payments and paper turn off
Advantages of email billing for the utilities industry
  • Proven user adoption methodologies ensure dramatic paper turn-off savings.
  • Encourages faster one-click payment from within the bill itself.
  • Significant, immediate ROI.
  • Provides billers with cost effective cross / up sell and effective transpromo marketing opportunities.
  • Does not require any upfront consumer action, nor requires customers to change their behavior in any way.
  • Does not require the consumer to visit a website, choose or remember login information.
  • More secure than paper or web based billing.
  • Paper turn off.

Financial Services Demo

Customers require the Adobe Reader to open Striata Secure PDF attachments or the Striata Reader to open Striata Encrypted EMC attachments.
Key features of the financial services demo include:
  • Electronic statements are produced from the same data as the paper statements.
  • eStatements are encrypted with up to 256 bit encryption.
  • eStatements are attached to emails, digitally signed and instantly delivered to customers.
  • Advanced email authentication and trusted ISP relationships ensure delivery to the inbox.
  • The customer receives an electronic document that looks just like their paper bill, but with rich interactive features such as embedded data files, graphing and sorting.
  • The email contains personalised marketing with click and open tracking.
  • Transpromo marketing, cross-sell, up-sell and data update links are contained within the secure eStatement.

Insurance Demo

Customers require the Adobe Reader to open Striata Secure PDF attachments or the Striata Reader to open .EMC attachments.
Key features of the Insurance demo include:
  • Electronic documents replicate paper bills, statements, and policies, enhanced with rich interactive features such as embedded data files, graphing and sorting.
  • These documents are encrypted with up to 256 bit encryption.
  • Secure, transpromo marketing links can be embedded in the electronic document, creating new cross-sell and up-sell opportunities.
  • Striata's profiling engine allows for these marketing offers to be completely personalized, and targeted towards any known demographic trigger.
  • They are then are attached to emails, digitally signed and delivered directly to customer inboxes.
  • The email contains personalized marketing with click and open tracking.
  • Advanced email authentication and trusted ISP relationships ensure delivery to the inbox.

Telecommunications Demo

Customers require the Adobe Reader to open .PDF attachments or the Striata Reader to open Striata Encrypted EMC attachments.
Key features of the telecommunications demo include:
  • Highly compressed attachment, ave 120KB in size.
  • The 'shared secret' challenge = confidentiality.
  • Authentication is offline.
  • The bill is opened offline in a browser or Adobe.
  • Multiple file types can be packaged within the HTML view, including a data file as well as a PDF version.
  • Striata BillPay provides ultra-secure 1-click ACH, debit & credit card payment, directly from the email bill.
  • Surveys, notifications, and self help pages can be embedded.
  • The secure eBill attachment remains encrypted, even once saved onto the local computer.
  • Email bill and statement presentment creates numerous touch points for cross sell and upsell to existing customers.

Utilities Demo

Customers require the Adobe Reader to open Striata Secure PDF attachments or the Striata Reader to open Striata Encrypted EMC attachments.
Key features of the utilities demo include:
  • Electronic documents replicate paper bills and statements, enhanced with rich interactive features such as embedded data files, graphing and sorting.
  • These documents are encrypted with up to 256 bit encryption.
  • Secure, transpromo marketing links can be embedded in the electronic document, creating new cross-sell and up-sell opportunities.
  • Striata's profiling engine allows for these marketing offers to be completely personalized, and targeted towards any known demographic trigger.
  • They are then are attached to emails, digitally signed and delivered directly to customer inboxes.
  • The email contains personalized marketing with click and open tracking.
  • Advanced email authentication and trusted ISP relationships ensure delivery to the inbox.

Financial Services

absa_transparent_big.gifROI was achieved in 8 months and the results were so impressive that a decision was made to roll out the solution to all retail divisions.

Four years later, eStatements are still being delivered to 97% of customers with email addresses, representing 28% of the target customer base.

A key factor in the adoption process was the use of an Opt-out strategy for all customers with email addresses on file.

Insurance

plymouth_transparent_big.gif When insurance in Massachusetts was deregulated, Plymouth Rock needed a way to differentiate themselves from larger insurers with significantly higher marketing budgets.

Plymouth Rock selected Striata ePolicies and eBills as a unique product offering that could emphasize the value of the personal relationships between brokers and customers as well as call attention to their commitment to preserving the environment.

In an industry where service is a major differentiator, Striata's solution enhances Plymouth Rock's exceptional customer care.


Telecommunications

plant_transparent_big.gif Plant Telecommunications, an independent telco company based in South Georgia, has implemented Striata’s highly secure and easy to use eBill Presentment and Payment solution. This has fundamentally enhanced the billing and payment process, reducing costs and improving customer service.

Striata’s powerful email bill presentment solution also provides Plant Telecommunications with a cost effective and profitable marketing channel, enabling them to electronically reach customers with personalized and targeted communications.
"We see a much shorter turnaround time in recording payments. With this method, it's in the bank the next day."

Utilities

cps_transparent_big.gif CPS Energy implemented Striata’s highly secure and easy to use eMail Invoice Presentment and Payment (EIPP) solution with the aim to provide its business customers with a commercially focused electronic invoicing system.

Striata’s comprehensive email bill presentment solution allows CPS Energy customers with a means to receive multiple encrypted invoices in a single email and the option to make instant, secure electronic check payments.

"CPS Energy's business customers have looked forward to an electronic solution for some time now and we are very excited to offer them secure eBilling as the best solution to meet their complex needs," Stephanie Ewing, Web Solutions Manager for CPS Energy.