Working with StriataStriata is a global eDocuments, eBilling and eMarketing software application developer and services specialist.
A decade of local and International experience across all major verticals has resulted in methodologies that achieve significant consumer adoption and the highest possible inbox penetration.
Working with Striata has the following tangible benefits:
- Striata guarantees deliverability that surpasses postal mail delivery, at a fraction of the cost.
- Project methodology that delivers on-time without draining internal resources.
- Efficient, affordable implementations, with low set up costs and pay-per-use pricing.
- Proven customer adoption strategies.
- Customer behavior tracking and reporting.
- Hundreds of clients and more than a decade of experience.
- Striata provides value-added technology and strategies to ensure project success.
Why Striata - The Striata differenceComplete solution
Striata offers a full document life cycle solution within a single software application: creation, personalization / marketing insertion, encryption, email delivery, inbox deliverability, one click payment and complete end to end reporting. We also provide full service consulting services involving the design of a customized adoption strategy for each client in order to maximize the effectiveness of the technology solution.
All of Striata's clients in North America utilize one of our two US data centers located more than 1,500 miles apart in Dallas, TX & Herndon, VA. Each provides Disaster Recovery for the other.
Our offerings are sold on a "pay for use" model, reducing upfront risk in almost all ROI calculations. As there is no new software development for any client, and no hardware, infrastructure or software investment, project time to market is reduced to less than 16 weeks in most instances. This SaaS model also allows for minimal implementation time, therefore minimizing client resources and cost.
One of our most unique and fundamental differentiators is our ability to drive significant adoption and paper turn off by eliminating the enrollment / registration barrier. Striata's technology offers one-click email "opt-in", without the need for the customer to visit a single web page, or choose and remember a username and password. This is a critical factor in maximizing adoption as consumers have traditionally resisted proactive enrolment.
Email attachment delivery
Our strategy of encrypting and delivering PDF and HTML email attachments does not require the sender to have any knowledge about the recipient's email client. This approach means we know exactly how and what the recipient will receive and view. With so many different local and webmail clients available today, an essential component of any 'push' strategy is that the document renders exactly the same across all email clients.
Striata BillPay is ground breaking, proprietary technology that allows for one click electronic payment directly from within the email attachment itself, without the need for the customer to click through to a website or pre-register payment information. This enables the customer to pay their bill electronically in less than 15 seconds, an absolutely critical differentiator that dramatically influences 'time to pay' (Days Sales Outstanding).
Striata's Application Platform includes a fully automated, highly intelligent marketing module which drives placement of relevant, targeted marketing directly into the email body, overlaying or appended to the bill / statement, and in any payment or form submission acknowledgment emails. The result is more "meaningful" traffic to the biller's website, and significant up-sell and cross-sell revenue.