With more users reading their emails on mobile devices, it is vital to ensure that your emails render properly on these devices. In September 2012 Pew Internet reported that 85% of American adults have a mobile phone and 45% have a smartphone. More access to the Internet and email via smartphones means a greater opportunity to communicate with customers, but if not done successfully, could lead to customers unsubscribing.

When it comes to sending important documents via email, giving customers the ability to open those documents and view them on their mobile device is of utmost importance. Striata not only ensures that your emails are designed optimally for mobile devices but also enables mobile-ready documents - Striata's encrypted PDFs - that can be read by customers on the go.

Are you look for new ways to connect with your in-store customers online?

Leverage the power of email receipts to provide a convenient solution for your customers, make relevant offers and drive down paper costs even further.

The trend of replacing traditional paper receipts with email versions is growing quickly. With the ever-increasing number of email enabled mobile phones in the market, email receipts are a perfect vehicle to make your way into the hands of the consumer.

By simply sending your customer's receipt via email, you will transform this simple log of purchase into a powerful email trigger. The advantages span from you, the retailer, to your customer, which makes it a solution that benefits everyone in the supply chain.

Striata BillPay offers an innovative 'one-click', registration-free electronic bill payment, directly from within the emailed bill. Striata BillPay is revolutionizing the way bills, statements and collection notices are paid.

With no registration required, Striata BillPay enables billers to gain maximum customer adoption, by taking their ePayment strategies to the consumer. Striata's 'one-click', electronic payment capability is built into the eBill, allowing customers to make a bill payment directly from within the encrypted email bill.

Striata Secure Electronic Document Delivery is a set of software applications and integration methodologies designed to reduce paper output and the associated printing, and postage costs. This solution replaces high volume, system generated paper documents that are typically printed and delivered by mail, with functionally rich electronic documents, delivered as secure attachments, directly to customer email inboxes. These include statements, bills, invoices, collection notices, policies, letters, contracts and regulatory compliance documents.

Striata’s innovative electronic credit and collections solution is designed to help billers reduce the significant costs associated with delinquency and past due accounts.

The uniqueness of Striata’s solution is the strategic presentment of collection and reminder notices, delivered as secure electronic documents directly into the customer’s inbox. Striata incorporates an instant, one-click payment facility from within the collection notice itself, providing a powerful immediate payment opportunity.

Striata has partnered with the leading payment processors across the world and can rapidly configure the application to work with any existing payment processing system.

We offer the highest level of trust to both you and your customers. Our unique and highly differentiated combination of global experience, strategy, technology and services has provided our clients with the best possible security risk scenarios for more than 10 years. We aggressively maintain and enhance our market leading position through a focus on R&D, a rapidly expanding client footprint and ever increasing market knowledge.

Optimizing electronic billing processes can dramatically reduce a company’s Days Sales Outstanding (DSO), by cutting the time it takes to get bills to customers and to elicit payment.

In today’s tough economic environment, reducing the payment cycle by even a single day can influence a company’s ability to grow and compete. Reducing it by two thirds would be nothing short of miraculous. Email bill presentment and payment does just that.

Documented results show that email bill presentment and payment is able to reduce the DSO cycle by as much as 70%.

Striata has been an industry leader in supplying secure document delivery solutions to financial institutions for more than a decade. The Striata ePin solution uses the same technology and functionality to provide financial institutions and other card issuers with a secure, stand-alone PIN distribution system that safeguards the PIN from generation to distribution, ensuring that only the customer has access to their PIN.

A company's eBilling solution is only as good as their eBilling adoption strategy. The solution can have the greatest features and outstanding customer benefits built into it. However, if customer's won't adopt eBilling as a variable alternative to their existing paper bill, it will never be more than an additional cost and system to be maintained.

Striata has been providing eBilling and eMarketing solutions, as well as effective paperless adoption services, to 250+ clients globally for more than 10 years. Striata is now utilising this collective experience and offering Paperless Adoption Consulting to all companies with an eBilling offering.

What is a transactional email? These are messages (emails or text) that are automated, high volume electronic messages sent directly to customer inboxes that enable the delivery of triggered notices based on customer activity.

Transactional messages provide a perfect opportunity to engage with your customers where an electronic relationship has already been established. Due to the nature of the message, these emails often boast the best open rates as customers are expecting them and need to see the information they contain.

Take advantage of this high level of interest in your transactional communications by including targeted personalized marketing offers (transpromo marketing).

Striata can help you fully utilize transactional email capabilities so that you can extend your brand, market your services and present relevant offers to customers based on their profile, regularly and effectively.

Striata Secure Electronic Statements enable billers and financial institutions to realize immediate, hard cost reduction by replacing paper statements with rich, interactive, secure electronic documents that are delivered directly to customer inboxes.

This innovative electronic statement presentment solution enables significant, instant and measurable cost savings, which are realized as customers convert to eStatements and turn off paper.

Striata Email Bill Presentment & Payment has proven to reduce contact center volumes, increase customer loyalty and minimize churn, by utilizing creative electronic bill designs and predictive customer service tools.

The most frequently asked bill-related questions typically fall into three categories:

• Payments: Customers wanting to make payment telephonically.
• Bill queries: Unrecognized charges or charges perceived to be too high.
• Payment confirmations: Customers requiring confirmation that a payment has been received.

All billers wish to drive adoption of paperless processes with the least amount of cost and time. To turn off paper, consent for an alternative is required.

Striata eConsent is a simple, registration-free, process to move customers to electronic documents and paper turn-off.

Striata provides a complete end-to-end service including creative, copywriting tips, email address collection, adoption strategies and consulting, as well as deliverability services.

Leverage this full spectrum of specialist skills to optimize every email and you will quickly achieve your goal: driving customers to switch off paper.