Striata’s innovative electronic credit and collections solution is designed to help billers reduce the significant costs associated with delinquency and past due accounts.

The uniqueness of Striata’s solution is the strategic presentment of collection and reminder notices, delivered as secure electronic documents directly into the customer’s inbox. Striata incorporates an instant, one-click payment facility from within the collection notice itself, providing a powerful immediate payment opportunity.

Striata has partnered with the leading payment processors across the world and can rapidly configure the application to work with any existing payment processing system.

Striata Secure Electronic Statements enable billers and financial institutions to realize immediate, hard cost reduction by replacing paper statements with rich, interactive, secure electronic documents that are delivered directly to customer inboxes.

This innovative electronic statement presentment solution enables significant, instant and measurable cost savings, which are realized as customers convert to eStatements and turn off paper.

Striata electronic notifications and alerts are automated, high volume electronic messaging solutions, uniquely designed to drive customer action and response.

Delivered as electronic messages across multiple media channels, Striata driven notices are integrated with response functionality that enables interactivity (such as making an electronic payment) from within the notice itself. Customers have the ability to respond instantly without having to visit a web site or perform a series of actions. This encourages faster - sometimes immediate - customer action.

Costing 99% less than an outbound call, Striata's cost effective, response driven electronic messaging solution is ideal for businesses that are looking to harness the power of two-way interactive electronic communication.

Striata Secure Electronic Document Delivery is a set of software applications and integration methodologies designed to reduce paper output and the associated printing, and postage costs. This solution replaces high volume, system generated paper documents that are typically printed and delivered by mail, with functionally rich electronic documents, delivered as secure attachments, directly to customer email inboxes. These include statements, bills, invoices, collection notices, policies, letters, contracts and regulatory compliance documents.

Striata Email Bill Presentment & Payment has proven to reduce contact center volumes, increase customer loyalty and minimize churn, by utilizing creative electronic bill designs and predictive customer service tools.

The most frequently asked bill-related questions typically fall into three categories:

• Payments: Customers wanting to make payment telephonically.
• Bill queries: Unrecognized charges or charges perceived to be too high.
• Payment confirmations: Customers requiring confirmation that a payment has been received.

“Sender Authentication + Recipient Identification = Total Security”

• Sender Authentication
  We provide intuitive recipient trust that any Striata Emailed Document is from the sender that it purports to be from.

• Recipient Identification
  It is critical for the sender that only the intended recipient open and view the encrypted email attachment.

Optimizing electronic billing processes can dramatically reduce a company’s Days Sales Outstanding (DSO), by cutting the time it takes to get bills to customers and to elicit payment.

In today’s tough economic environment, reducing the payment cycle by even a single day can influence a company’s ability to grow and compete. Reducing it by two thirds would be nothing short of miraculous. Email bill presentment and payment does just that.

Documented results show that email bill presentment and payment is able to reduce the DSO cycle by as much as 70%.

Striata CIC eSignature is a unique solution which enables the newly insured to not only receive their policy electronically, but also to approve it with just one click. Insurers are able to get policies activated instantly ensuring minimal customer acquisition fallout. The activation cycle is reduced from an average of 14 days to less than 48 hours.

Striata enables the largest financial Institutions and billers in North America to securely deliver electronic statements, bills and other high volume, system generated documents directly into consumer inboxes, without the need to link back to web self service portals. A key element of this successful and highly adopted strategy is trust in the authenticity of the email message and encrypted attachment.

Striata has been an industry leader in supplying secure document delivery solutions to financial institutions for more than a decade. The Striata ePin solution uses the same technology and functionality to provide financial institutions and other card issuers with a secure, stand-alone PIN distribution system that safeguards the PIN from generation to distribution, ensuring that only the customer has access to their PIN.

A company's eBilling solution is only as good as their eBilling adoption strategy. The solution can have the greatest features and outstanding customer benefits built into it. However, if customer's won't adopt eBilling as a variable alternative to their existing paper bill, it will never be more than an additional cost and system to be maintained.

Striata has been providing eBilling and eMarketing solutions, as well as effective paperless adoption services, to 250+ clients globally for more than 10 years. Striata is now utilising this collective experience and offering Paperless Adoption Consulting to all companies with an eBilling offering.