Product and Technical Overviews

The Striata eBilling Suite is a high volume, secure electronic document delivery solution. It accepts multiple data feeds, generates documents and messages, delivers to the intended recipient, and reports on delivery/activity. Messages can be sent through a variety of channels such as email, fax and mobile text message (SMS).

Striata eBilling is a product suite that runs on the Striata Application Platform. The platform consists of flexible, robust and scalable modules, tightly integrated through a common interface and application layer.

The Striata eMarketing Suite enables marketers to deliver profiled one-to-one marketing messages to customers across a range of electronic channels. Striata eMarketing operates across multiple delivery channels to provide a single view of all electronic interaction with a customer.

Striata eMarketing is a product suite that runs on the Striata Application Platform. The platform consists of flexible, robust and scalable modules, tightly integrated through a common interface and application layer.
The Striata eContact Suite enables professional electronic interactions between a company and its customers. By actively managing the flow of messages within the customer service environment, using a blend of feature-rich technologies and dynamic business rules, the Striata eContact Suite maximises the efficiency of call centre agents, while providing vital information to service delivery and call centre management.
The need for security when delivering a confidential document is a pre-requisite in any eBilling project. The Striata Application Platform makes use of industry best-practice encryption to encrypt the designated document(s) in such a manner that they are only accessible by the intended recipient.

Striata employs two separate mechanisms through which encrypted documents can be created. Striata Encrypted documents are created using industry standard algorithms. The proprietary Striata Reader is required to decrypt the .emc file. Striata Secure PDF is the alternative. The PDF is created and encrypted using the Striata Application Platform. The suggested PDF reader is the freely available Adobe PDF Reader.
Striata BillPay offers an innovative 'one-click', no registration electronic bill payment, directly from within the encrypted, emailed bill itself, revolutionizing the way bills, statements and collection notices are paid.
Striata’s Profile Manager module on the Striata Application platform allows for the easy hosting and management of databases. The data housed in Profile Manager is used to customize communications to the client base, based on their interests and involvement with the company.

As a result the marketing material included in any communication delivered to a customer is more effective. The content of the marketing material is customized according to the customer profile data, delivering relevant content and information to the recipient.

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