|
|
|
|
|
|
Striata and CIC Launch Integrated eSignature, eDelivery, and eBilling for the Financial Services Industry
Communication Intelligence Corporation ("CIC"), a leading supplier of electronic signature solutions for business process automation in the financial industry and Striata, the foremost North American provider of email bill presentment and payment have entered into an agreement to provide their products and services as an integrated solution for the financial services industry.
CIC will provide its industry proven electronic signature technology for Striata secure electronic document delivery and email bill payment. The joint product offerings represent an ideal solution for virtually any financial application requiring electronic approvals.
| |
| |
 |
|
| Arrowhead General Insurance Agency, Inc. chooses Striata ePolicy Delivery |
» Striata ePolicy Delivery & Email Bill Presentment & Payment are perfectly suited to enable the Insurance Industry to reduce printing, postage & paper costs by emailing bills, declaration pages, ID cards and Underwriting notices.
|
| |
| |
|
|
|
| |
 |
As a global eDocuments and eBilling software application developer and services specialist, Striata provides both proven solutions and cutting edge methodologies to maximize both high volume consumer and business to business paper turn off initiatives. Striata has an impressive legacy of dramatically reducing paper, from your local bank to the world's largest financial institutions.
The combined offering enables Striata to offer electronic signature capabilities to its current financial institution customers and extend its platform into new areas of investment and insurance products.
"The financial services industry is administratively burdensome and very paper-intensive," stated Garin Toren, Chief Operating Officer of Striata. "Incorporating CIC's electronic signature technology into our product offering enhances our initiative for providing solutions that reduce costs, increase document security and integrity as well as providing the final and essential step for our customers to easily migrate to a truly paperless environment."
CIC's eSignature solutions have provided documented ROI and are proven to meet the requirements of the most demanding and successful firms in the industry as well as affording top tier software solution providers the opportunity to meet the need to deliver electronic signature based solutions which enhance the customer experience while providing an exceptional competitive advantage.
"We continue to identify select integration partners capable of expanding our technology within key vertical market segments," stated Guido DiGregorio, CIC's Chairman & CEO. "We expect our partnership with Striata and the integration of eSignature with eDelivery and eBilling to be a major opportunity for increasing revenue growth for both firms and to provide further penetration in the financial services industry worldwide."
Striata delivers functionally rich, secure, electronic documents directly to customer email inboxes. This includes high volume, system generated business and consumer communication such as statements, bills, invoices, collection notices, policies, letters, compliance notices and contracts.
With CIC, Striata has now introduced 'Striata eSignature', a unique solution which enables a newly insured to not only receive their policy electronically, but also approve it with just one click. Insurers are able to get policies activated instantly ensuring minimal customer acquisition fallout. The activation cycle is reduced from an average of 14 days to less than 48 hours.
The combination of Striata Secure Electronic Document Delivery and Striata eSignature maximizes both client and customer benefits considerably, offering enhanced customer service, 80% cost savings on policy delivery, automated filing and reduced contact center activity. The entire delivery, signature, filing and archiving process is fully automated.
Striata eSignature satisfies industry compliance and the ESIGN Act. The ESIGN Act: (i) permits delivering documents, which are required to be in writing (even if no signature is involved), exclusively through electronic means; and (ii) permits Companies to satisfy statutory record retention and retrieval requirements exclusively through electronic means.
A Complete, Automated, SaaS Solution
Striata eSignature is an outsourced SaaS (Software as a Service) solution that offers multi-layer sender and recipient authentication and a complete audit trail. The detailed process is made up of the following steps:
- Data and document images are securely transferred from the Insurer to a Striata Data Center.
- Policy documents are manipulated and Electronic Signature functionality added along with the required T&C information.
- Each policy is encrypted and attached to a highly personalized and sender-authenticated email.
- Email and attachment are sent and inbox penetration assured.
- One-click to open and one-click to sign
- Recipient is not required to download any new software or have registered online.
- Consumer receives this trusted email, opens the attachment by authenticating themselves through a 'shared secret'.
- Consumer confirms that the policy information is correct and 'signs' the document with just a single click.
- This electronic signature is submitted through a secure internet post and validated on the receiving side.
- The policy is embedded with the electronic signature and permanently locked.
- A copy of the final policy is encrypted and sent to the consumer via Striata Secure Document Delivery. (Customers can save the attachment, view it offline, and print hard copies if required.)
- For added security, the policy remains encrypted at all times.
- The original is uploaded to the insurer along with the detailed audit trail.
This combination of Striata security and advanced electronic signature technology creates the unique ability to authenticate, capture, validate and archive a fully automated and paperless signature process, without the need for the recipient to have any software or certificate on their local computer, nor have registered at a self service portal.
Automated reminder notices are sent prompting a response if none has been received within a certain time period. Effective reporting and tracking is achieved without any human intervention, dramatically reducing time, resources and cost associated with such activities.
Striata Email Bill Presentment & Payment delivers the subsequent bills with advanced payment functionality, enabling customers to facilitate immediate payment with just one click.
Striata eliminates the entire insurance paper life cycle including:
- Policy delivery
- Policy acceptance & signature
- Welcome pack delivery
- First & subsequent bills
- Past due notices
- Annual renewal notices with 'one-click' acceptance
- All other consumer communication
Inbox delivery of insurance documents maximizes consumer satisfaction while satisfying revenue and cost reduction goals.
About CIC
Communication Intelligence Corporation ("CIC") is a leading supplier of electronic signature solutions for business process automation in the Financial Industry and the recognized leader in biometric signature verification. CIC's products enable companies to achieve truly paperless work flow in their eBusiness processes by enabling them with "The Power to Sign Online®" with multiple signature technologies across virtually all applications in SaaS and fully deployed delivery models.
Industry leaders such as AGLA, AllState, Charles Schwab, Prudential, Snap-on Credit, Travelers, Wells Fargo and WFG (World Financial Group) chose CIC's products to meet their needs. CIC has deployments with over 400 channel partners and enterprises worldwide representing hundreds of thousands of users, with over 500 million electronic signatures captured, eliminating the need for over a billion pieces of paper. CIC sells directly to enterprises and through system integrators, channel partners and OEMs. CIC is headquartered in Redwood Shores, California and has a joint venture, CICC, in Nanjing, China. For more information, please visit our website at http://www.cic.com. |
|
 |
|
|
| |
| |
N. America: +1 88 88 USAPAY
Europe: +44 207 268 3941
Asia Pacific: +852 2159 9450
|
| |
Register for the Striata Online Community
|
| |
|
|
 |
|
|
 |
Industry Trends |
|
| |
Makeup of Adult Internet
Population by Generation |
| |
 |
| Source: Pew Internet 2009 © |
|
|
|
|
|
|
|
|
|
|
|
|
| About Striata |
Striata revolutionises the way bills, statements, policies, collection notices, letters, payslips and other high volume system-generated documents are delivered and
paid. » Learn more |
|
|
| NEW YORK |
48 Wall Street
Suite 1100
NY, 10005
USA |
| T: +1 88 88 USAPAY |
|
| LONDON |
88 Kingsway
London
WC2B 6AA
United Kingdom |
| T: +44 207 268 3941 |
|
| SYDNEY |
5/9-11 Knox St
Double Bay, Sydney
NSW 2028
Australia |
| T: +61 (2) 9363 9655 |
|
| JOHANNESBURG |
158 Jan Smuts Ave
Rosebank
JHB, 2198
South Africa |
| T: +27 11 530 9600 |
|
| HONG KONG |
20th fl, Central Tower
28 Queen's Road
Central
Hong Kong |
| T: +852 9132 0200 |
|
|
|
|
|
|
|
|
|
