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"Safeguarding the customer's PIN, from generation to distribution"
The ability to securely deliver PINs to cardholders while reducing the cost of delivery is a priority for every card issuer and financial service provider.
Sending PINs through traditional mail is costly, time consuming, and more importantly, highly insecure. Striata ePIN provides real business benefits, including improved customer service, cost savings, and peace of mind to both the cardholder and the card issuer.
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Baton Rouge Water Company choses Striata eMail Bill Presentment & Payment
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» The Baton Rouge Water Company serves over 155,000 commercial, industrial and residential customers in Louisiana's capital city by providing reliable water services, engineering, construction and maintenance. In its ongoing commitment to better serving the needs of the community, the Baton Rouge Water Company has chosen Striata to provide innovative, user-friendly email billing services to its customers.
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Striata has been an industry leader in supplying secure document delivery solutions to financial institutions for over ten years. The Striata ePIN solution uses this same technology and functionality to provide financial institutions and other card issuers with a secure, stand-alone PIN distribution system that safeguards the PIN from generation to distribution, ensuring that only the customer has access to their PIN.
Security is at the core of all PIN based transactions. While cardholders must be cognizant of keeping their PIN a secret, the matter of PIN privacy originates with the card issuer.
The Highest level of Security
Striata ePIN meets the global PIN distribution requirements issued by VISA, by ensuring the security and privacy of the PIN throughout the delivery process. This is achieved for both the request and delivery of the PIN, via multiple channels and varying security levels.
The card holder may request the PIN using SMS, email, IVR and the Web. Delivery of the PIN is dependent on the customer profile and the security level required. The highest level of secure delivery is obtained by sending an encrypted PIN directly to the card holder's email address, together with a one-time password (OTP) required to access the encrypted PIN, sent to the card holder's mobile handset.
Three-factor authentication is the key to security. The person requests the PIN using their issued authentication value (something you know), receives the email (something you own i.e. access to you email box), and then enters the OTP received on their mobile phone (something you receive) to access the PIN. Multi-factor authentication in PIN delivery provides the basis for non-repudiation of financial transactions, which is an essential characteristic of card-based commerce.
PINs can be securely issued and managed over previously insecure mechanisms: email, the web and mobile networks, providing a wide range of benefits to both the cardholder and the card issuer, including the following:
- No paper, print or postage administration;
- Delivery is not reliant on local mail postal methods, which allows the PIN to be delivered faster and in many cases almost immediately;
- Enables the card holder to receive their PIN at their convenience;
- Provides proof of delivery of the PIN;
- Dynamic, personalized marketing can be included as part of delivering
the PIN;
- The solution has excellent green credentials by making paper-based delivery or branch collection processes obsolete;
- Complies with requirements defined by Visa, and can therefore be used by any card issuer requiring electronic PIN distribution;
- Stand-alone secure solution designed to be easily integrated alongside existing PIN issuance methods;
- Flexible integration and can be adapted to each issuer's individual requirements through a range of options for customization;
- Supports a number of security settings for the different encryption methods and key length versions;
- High level of security - 256 bit AES encryption;
- Provides HSM data protection during transfer and for data at rest;
- Data confidentiality - no cardholder account or personal data is stored in the system
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N. America: +1 88 88 USAPAY
Europe: +44 207 268 3941
Asia Pacific: +852 2159 9450
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Register for the Striata Online Community
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Connect with Striata on
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Industry Trends
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US Consumers Who Receive
Only Online Statements for Four
Common Bills (2007 - 2009)
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| ©Copyright 2010 Javelin Strategy &
Research |
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ePolicy demo
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| About Striata |
Striata revolutionises the way bills, statements, policies, collection notices,
letters, payslips and other high volume system-generated documents are delivered and
paid.
» Learn more
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| NEW YORK |
48 Wall Street
Suite 1100
NY, 10005
USA |
| T: +1 88 88 USAPAY |
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| LONDON |
88 Kingsway
London
WC2B 6AA
United Kingdom |
| T: +44 207 268 3941 |
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| SYDNEY |
5/9-11 Knox St
Double Bay, Sydney
NSW 2028
Australia |
| T: +61 (2) 9363 9655 |
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| JOHANNESBURG |
158 Jan Smuts Ave
Rosebank
JHB, 2198
South Africa |
| T: +27 11 530 9600 |
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| HONG KONG |
20th fl, Central Tower
28 Queen's Road
Central
Hong Kong |
| T: +852 9132 0200 |
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