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Striata recently announced the successful completion and launch of a new eDelivery program for Privilege Underwriters Reciprocal Exchange (PURE). PURE, a reciprocal insurer dedicated to meeting the personal insurance needs of successful families, is anticipating increased customer convenience and satisfaction, as well as cost savings, following the introduction of Striata's eBilling and ePolicies solution.
This month eBilling Insight covers the full story.
Striata powers eBilling & ePolicy distribution at PURE
Striata's eBilling and ePolicies program, developed with the aid of Striata's payment partner Online Resources, enables the electronic delivery of policies and bills directly to PURE policyholders (members) and agents.
"The benefits of eDelivery for our members and agents are numerous," said Stuart Tainsky, senior vice president and chief information officer with PURE. "This solution empowers our members to select an innovative, secure, convenient method for receiving their PURE policy documents and bills, and provides our agents additional options for how they conduct their new business transactions. We are confident that the opt-in rate for eDelivery among our new and existing members will be significant."
Through its multiple policy lines, which include home, automobile, jewelry, art, personal liability and watercraft, PURE offers comprehensive solutions to successful individuals and families. PURE is dedicated to providing exceptional service to meet the unique needs of its high-net-worth client base. Striata's PUSH eBilling solution delivers entire eBills as encrypted PDF attachments directly to members' email inboxes. The PDF is easily forward to third parties, which is an additional benefit for members who may consult with wealth managers or other trusted advisors on financial matters. Striata's secure solutions sets also enable agents to take an active role in policy delivery by allowing PURE to send a copy of a member's policy directly to their agent by the agent's request.
"PURE has a commitment to providing our agents and members with the best service possible while using the most secure means available in the marketplace," said Tainsky. "In this case, that means providing additional options to our members as we offer them an innovative way to pay their bills directly from a PDF sent to their inbox. For our agents, this means offering an elevated ease of doing business by empowering them to decide how involved they wish to be in the delivery of documents to their clients."
PURE has set an aggressive paperless adoption goal, and aims for the majority of new and existing members to elect to receive their policy documents electronically. With the assistance of its agents, PURE is utilizing opt-in emails in order to migrate existing clients onto the new paperless model. "PURE's ambitious strategy and excellent internal cooperation is yielding very high paperless adoption rates," said Toren. "Typically, we have not seen many companies in this sector use such an effective combination of opt-in and opt-out emails to encourage their clients to sign up for eDelivery. PURE's efficient approach to driving customer adoption of eBills and ePolicies has clearly set the bar for other similar companies."
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 To experience the ease of email delivery, Get a free industry specific demo sent to your inbox today! |
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ANNOUNCEMENT
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We are excited to announce that Baton Rouge Water Company, a water utility company serving private and commercial customers in Louisiana has selected Striata and payment partner Western Union to deliver email bills for Baton Rouge Water, Parish Water, Ascension Water, Louisiana Water and French Settlement Water companies.
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INDUSTRY TRENDS
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Presentment channel preference
Consumers were asked: "Through which of the following channels would you prefer to receive your bills and statements?"
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ANNOUNCEMENT
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Mike Wright, Striata CEO will be presenting a live demo of our new Interactive PDF eBill at FinovateEurope in Feb 2011. Interested in attending? Visit www.finovateeurope.com and enter Striata10 as the discount code to receive a 10% discount off your ticket.
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RECENT BLOG POSTS
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N. America: +1 88 88 USAPAY
Europe: +44 207 268 3941
Asia Pacific: +852 2159 9450
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About Striata
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Striata revolutionises the way bills, statements, policies, collection notices, letters, payslips and other high volume system-generated documents are delivered and paid. »
Learn more
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| NEW YORK |
48 Wall Street
Suite 1100
NY, 10005
USA |
| T: +1 88 88 USAPAY |
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| LONDON |
88 Kingsway
London
WC2B 6AA
United Kingdom |
| T: +44 207 268 3941 |
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| SYDNEY |
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NSW 2028
Australia |
| T: +61 (2) 9363 9655 |
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Rosebank
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South Africa |
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| HONG KONG |
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28 Queen's Road
Central
Hong Kong |
| T: +852 9132 0200 |
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