|
|
Find out how switching to eStatements results in higher than average paperless adoption,
increased traffic to your portal and immediate, hard cost reductions plus dramatically
increased security - all in this month's edition of eBilling Insight.
Striata eStatements make sense
Paper billing and statement presentation are inevitable expenses. Billers, banks and other financial
institutions are eager to go paperless for all customer communication. Despite investing significantly
in online banking and online bill pay initiatives, many banks and billers have not achieved the
necessary customer adoption rates to reach paper turn off targets.
Adoption of paperless billing is achieved when customer convenience is prioritized.
Simply put, when it is as easy as opening a paper envelope to get a statement, customers
will turn off paper. According to the InfoTrends 'Future of Electronic Bill Presentment & Payment'
report 2010: email is the electronic alternative sought by customers today.
Striata's eStatement Solution drives paperless customer adoption
Striata's eStatement solution enables billers and financial institutions to replace paper statements
with rich, interactive, secure electronic documents that are delivered directly to customer inboxes.
It does not require customers to proactively enrol and remember usernames and passwords to retrieve their
statements. It succeeds because customers respond reactively...
Customers receive the initial electronic version of their statement through an innovative 'one-click'
methodology and agree to have all future statements delivered as electronic documents only.
For added convenience customers can also save and view the eStatement offline or outside the email
client, with all the security features intact.
Because convenience drives customer adoption, this delivery channel can be used to expand and complement
existing online services, ultimately helping companies achieve their paper turn off targets.
Striata eStatements offer dramatically increased security
Concerns over phishing for financial institutions are particularly acute. Consumers are wary of
notification emails linking to websites, due to constant phishing emails that attempt to mimic notifications.
Striata eStatements, created as encrypted PDF or EMC email attachments, should only be accessed
through the use of a shared secret, which is made up of personal data known only to the biller and
the recipient, such as date of birth and last 4 digits on the credit / debit card. Security of the
eStatement is fundamentally two-factor authentication; recipients need access to their email inbox
plus knowledge of the shared secret. Security is further enhanced by the decryption process,
which is offline and local to the recipient's computer.
|
Find out what makes Striata eStatements so secure.
|
|
|
|
 |
 |
ANNOUNCEMENT
|
|
|
|
|
 |
INDUSTRY TRENDS
|
|
|
Percentage of utilities offering
paperless billing
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
RESOURCES FOR
DOWNLOAD
|
|
|
|
|
|
|
 |
RECENT BLOG POSTS
|
|
|
|
|
 |
PREVIOUS INSIGHTS
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
About Striata
|
|
Striata revolutionises the way bills, statements, policies, collection notices, letters, payslips and other high volume system-generated documents are delivered and paid. »
Learn more
|
|
|
|
|
|
|
|
|
|
|
|
| NEW YORK |
48 Wall Street
Suite 1100
NY, 10005
USA |
| T: +1 88 88 USAPAY |
|
| LONDON |
88 Kingsway
London
WC2B 6AA
United Kingdom |
| T: +44 207 268 3941 |
|
| SYDNEY |
5/9-11 Knox St
Double Bay, Sydney
NSW 2028
Australia |
| T: +61 (2) 9363 9655 |
|
| JOHANNESBURG |
158 Jan Smuts Ave
Rosebank
JHB, 2198
South Africa |
| T: +27 11 530 9600 |
|
| HONG KONG |
20th fl, Central Tower
28 Queen's Road
Central
Hong Kong |
| T: +852 9132 0200 |
|
|
|
|
|
|
|
|
|
