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International security company Securitas, offers its customers email bill delivery and payment through Striata BillPay.
eBilling Insight discusses what lead Securitas to seek a paperless billing alternative and the benefits they will experience as a result.
Securitas selects Striata eBill delivery and payment
"Delivery and late payment issues were plaguing our current paper billing system, so we started looking for a solution that
could deliver our bills as secure encrypted email attachments, while enabling electronic payment from within. We are a global
organisation, but our SA branch will be the first to run with this initiative," says Theola Lambert, Group Financial Executive,
Securitas.
Striata BillPay enables shorter payment cycles, operational cost savings, and simple reconciliation processes for Billers, while
offering customers the ultimate in convenience by enabling them to pay directly from within their eBills. This is done via a secure
one-click payment process - following a simple, once-off registration.
By December 2011 Securitas' customers will be able to access their bills from their mobile phone, and by January 2012 customers will be
able to pay their bill with just one click from within the email bill attachment.
Benefits for the biller:
Adoption not dependent on pre-registration:
The biller does not incur marketing costs to entice customers to register on their website.
Payments received faster: Most consumers will pay their eBill on the day it is received, thereby reducing DSO.
No additional electronic payment processing integration: Striata is able to work seamlessly with most existing ePayment processors.
Customer service and marketing opportunities: There are significant, personalized, marketing opportunities in the email bill and
payment confirmation email including cross-sell and up-sell opportunities.
Read more about
Striata BillPay
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ANNOUNCEMENT
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Striata has been selected by Computershare, an International securities company, to provide email
validation services & secure delivery of notifications and statements to its customers.
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ANNOUNCEMENT
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Tricubes has partnered with Striata to provide an eBilling and eStatement platform to support their myemail.my service, which provides
an authenticated email address for every Malaysian citizen - facilitating safe, secure electronic document delivery.
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