ABSA implemented Striata’s highly secure and easy to use eStatement and eContact solutions with the aim of reducing costs and improving efficiencies, as well as customer service levels - much to the delight of their credit card & vehicle finance customers, policy holders & brokers. Striata’s solutions successfully met ABSA’s requirements - internal efficiencies have been improved since the implementation, as documentation sent can now be tracked and all inbound emails managed effectively.

About ABSA

Absa Group Limited is a subsidiary of Barclays PLC and is one of South Africa’s largest financial services organizations, serving personal, commercial and corporate customers in South Africa. The Group also provides products and services to selected markets in the United Kingdom, Germany, Singapore and Angola, Mozambique, Namibia, Tanzania and Zimbabwe in Africa.