MultiChoice has streamlined processes and enhanced its customers experience by implementing a customized, secure, electronic statement delivery solution from Striata. Since the introduction of this service four years ago, MultiChoice subscribers have embraced the option of receiving their statements electronically, rather than by post, resulting in significant operational efficiencies for MultiChoice, including a marked reduction in customer calls to the call centre.

About MultiChoice

MultiChoice provides premium entertainment, which includes Internet and Pay TV subscriber services to over one million customers. MultiChoice is owned by Naspers, an international player providing entertainment, technology and e-commerce services. MultiChoice goes beyond its core business. Through its corporate social investment, the company actively participates in social transformation and through technology, enables individuals and communities to help themselves ultimately leading to growth of the economy of the country.