Notifications and Alerts

If you rely on time critical messaging to communicate directly with your customers at a minimum cost, then Striata’s electronic Notifications and Alerts is the ideal solution for your business.

Electronic Notifications and Alerts are automated, high volume electronic messages sent directly to customer email inboxes, phones and other mobile devices.

 

How Striata's electronic Notifications & Alerts solution can benefit your business:

• Instant, time sensitive delivery - All electronic customer communication channels - email, fax & mobile phone text messages (SMS) - support instant electronic message delivery. By utilizing different delivery channels, Striata's electronic messaging targets customers regardless of their location or communication preference.
• Multi-medium alerting - Striata alerts can be simple electronic messages to make instant, time sensitive announcements. For example, payment acknowledgment or informing customers about expected service delays. Alerts can also be triggered when you want your customer to take action, but do not require an immediate response. For example, to upgrade, make a phone call or visit a website.
• Integrated response functionality - Reduce your DSO (days sales outstanding) and dramatically improve your cash flow using Striata-driven email notifications, delivered as secure, interactive electronic documents directly to customer inboxes.
  
  Integrated response functionality allows customers to take action from within the notice itself. For example, a Striata driven 'payment due notice' can do more than merely inform a customer that payment is due. It can also facilitate instant payment from the customer. By integrating response functionality into the notification, Striata's solution drives substantial response rates, significantly higher than industry averages for pull solutions.
• Personalization and targeted deliverability - Enhance your marketing capabilities using Striata's sophisticated processing engine that customizes notifications with personalized data or marketing offers, based on customer profile data.

Real world examples:

• Amount due notices and payment reminders for Billers in all industries
• Payment receipt confirmation
• Disconnect notices and service outages for utilities
• Unusual account activity for banks and financial services
• High value cheque authorization
• Event alerts

If you would like to find out how Striata Notifications and Alerts can work for you – an eBilling expert is only a click away.