| eBilling Solutions |
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| eBilling Innovations |
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Striata BillPay |
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Striata BillPay offers an innovative 'one-click', registration-free electronic bill payment, directly from within the emailed bill. Striata BillPay is revolutionizing the way bills, statements and collection notices are paid.
With no registration required, Striata BillPay enables billers to gain maximum customer adoption, by taking their ePayment strategies to the consumer. Striata’s 'one-click', electronic payment capability is built into the eBill, allowing customers to make a bill payment directly from within the encrypted, emailed bill.
Primary business drivers:
How does Striata BillPay work?
This solution complements existing eBilling (EBPP) websites and self service portals by providing two strategic enhancements:
To gain maximum electronic payment customer adoption, billers must take their ePayment strategies to the consumer, by offering convenient and cost effective options.
Benefits for the biller:
Benefits for the customer:
Reporting / statistics
Striata provides the biller with detailed statistics and reporting. The metrics of these reports are customized according to each client’s specific requirements.
One-Click PaymentThe customer billing experience is significantly enhanced through the addition of Goodmail ’s CertifiedEmail to Striata’s Secure eDocument Delivery Solution. This partnership creates a unique ability to initiate secure electronic payment directly from within the body of the email communication (see screenshot below) - recipients are therefore not forced to open the attachment, unless they want to view more detailed billing information. CertifiedEmail recipients receive their bill as a secure PDF attachment. 
A key element of this successful and highly adopted strategy is trust in the authenticity of the email message and encrypted attachment. The multiple trust layers associated with Goodmail CertifiedEmail gives recipients peace of mind when receiving and initiating payment from within these emails, and they are easily recognizable in the inbox by their unique blue trust seal. Goodmail’s CertifiedEmail messages are imprinted with unique tokens which internet service providers (ISPs) validate individually when the messages are delivered. A blue ribbon envelope icon replaces the standard inbox icon, assuring recipients that the email can be trusted, and is from the sender it appears to be from. CertifiedEmail is built directly into the recipient's email application, with no downloads or plug-ins required. It is available only to senders with the best email practices and consumer reputation. Through Goodmail’s certification, senders are identified by the ISP as trustworthy, and inbox delivery is guaranteed. Spam, content and volume filters are bypassed and all links and images are rendered by default. The ‘pay my bill’ button is clearly visible, enabling recipients to initiate payment with ease. No sensitive payment detail is captured or appears in the body of the email. Only consumers who have previously made payments electronically are given this ‘one-click’ option. A high-level bill summary is included as well as partial payment identification information, sufficient to allow the recipient to identify what they are paying for and from which account. CertifiedEmail is supported by the largest email providers and is currently available at AOL, BT, Cox Communications, TELUS, Yahoo!, AT&T, Comcast, RoadRunner and Verizon. 
Only recipients who maintain email accounts at these participating ISPs will be able to receive payment enabled email messages. (Those that are not in this network will still receive their bill and can initiate payment the traditional way via Striata BillPay – a ‘registration-free’, one-click electronic payment facility embedded in the secure attachment.)
About Goodmail Systems  Goodmail Systems makes CertifiedEmail™, the industry standard class of trusted email. CertifiedEmail provides a safe and reliable means for consumers to easily identify authentic email messages from legitimate commercial and nonprofit email senders. Each CertifiedEmail is sent with a cryptographically secure token that assures authenticity, and is marked in the inbox with a unique blue ribbon envelope icon, enabling consumers to visually distinguish email messages which are real and sent from email senders with whom they have a pre-existing relationship. Available to email senders meeting strict standards for best practices and low complaint rates, it is the only class of email available that assures delivery of all opt-in email messages to the inbox, with links and images automatically rendered intact, yielding measurable improvements in email campaign effectiveness. CertifiedEmail has been adopted by seven of the nation's top ten email mailbox providers, and is in use by 500 commercial, government and non-profit senders. It is supported in North America and Europe by a wide network of email platforms and service providers. |
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“In an ever-changing digital landscape, Striata has been a valuable partner providing consultation, advice and ideas in eMarketing that has helped to build and enhance our brand in the email environment. Striata’s knowledge and abilities to adapt to our dynamic requirements, have proved to be invaluable to Makro over the past eight years.”
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