Paper Turn Off

Cut operating expenses and reduce your carbon footprint


Paper turn off results in substantial savings to operating expenses while simultaneously achieving environmental demands to 'Go Green'.

Does your online channel promote paper turn off?


Your company may have a significant web presence and have a sophisticated eBilling solution, but this in itself does not guarantee or facilitate paper turn off.

Today, it is still more convenient for customers to receive paper documents by mail than to search for and fetch bills, statements and other documents from a website. Statistics show that delivery of electronic documents directly into customers inboxes is a significant driver of customer adoption rates.

To realise paper turn off objectives, simply make it more convenient for your customers to receive the data as an electronic file instead of a paper document. The key is not just in replacing paper documents with electronic ones but in "pushing" them to your customer.
 

Replace paper with rich electronic documents, conveniently delivered to your customers


Striata provides a cost effective alternative delivery channel that can be used to expand and complement existing online services for paper turn off. The Striata solution replaces paper bills and statements with rich interactive electronic versions, delivered directly to customer inboxes.

The benefits of an effective paper turn off strategy:


1. Deliver rich electronic documents: Build customer adoption of your online channel, by delivering rich electronic documents that drive customer interaction and loyalty.

2. Reduce operational costs: Reduce the monetary and environmental costs of paper output by replacing paper documents with electronic versions, delivered securely to customer inboxes.

3. Create effective customer touch points: Email document delivery enables personalized marketing that can be used to educate, cross sell and up sell customers, reduce call center volume, elicit feedback and gather deep profiling data through detailed tracking information and electronic surveys.

4. Drive qualified web traffic: Best practices in linking and promotions bypass Do Not Call and Do Not Email lists.

Striata provides full adoption support to drive paper turn off


Striata's tried and tested adoption strategies are proven to deliver paper turn off targets. Read more about Striata Paperless Adoption Services

The next step to getting started on tuning off paper is to speak to an adoption specialist, contact us or let us call you back to schedule a free consultation.