Striata Reader - Could not open program
Issue
When trying to open the emc file (attachment) I get this message:
  • Could not open program to read file named … Reason: 2147746293
    OR
  • Can't create file…Reason 193
What's happening?

Explanation
This error normally occurs when a file extension is not associated with the correct application. The file types that the majority of projects use are:
  • .emc and .emd - these need to be associated with the Striata Reader
  • .html and .htm - these need to opened with your web browser; Internet Explorer of Firefox
  • .pdf - this needs to be opened with a PDF reader; this is often Adobe Acrobat

Solution
 Follow the step by step process below to associate the files with the correct programs:

Windows XP:
  • Double Click on My Computer
  • On the menu bar go to Tools
  • Click on Folder Options
  • Click on File Types
  1. Search for the File Extension
  2. Click on Change
  3. Choose the correct program
  4. Click on OK
  • Click on OK

Windows Vista:
  • Click on the Start menu
  • Click on Default Programs
  • Select Associate a file type or protocol always to open a specific program
  1. Search for the file extension
  2. Click on Change program
  3. Choose one of the recommended program
  4. Click on OK
  • Click on OK