Striata Reader - Could not open program to read file... Reason: 2147746293

Issue
When trying to open the emc file (attachment) I get this message:

• Could not open program to read file named … Reason: 2147746293
  OR
• Can't create file…Reason 193

What's happening?

Explanation
This error normally occurs when a file extension is not associated with the correct application. The file types that the majority of projects use are:

• .emc and .emd - these need to be associated with the Striata Reader
• .html and .htm - these need to opened with your Web Browser; Internet Explorer of Firefox
• .pdf - this needs to be opened with a PDF reader; this is often Adobe Acrobat

Solution
Follow the step by step process below to associate the files with the correct programs:

Windows XP: 1. Fix Associations Double Click on My Computer On the menu bar and go to Tools Click on Folder Options Click on File Types Search for the File Extensions PDF Click on Change Choose Adobe Reader Click on OK Search for the File Extensions HTML and HTM Click on Change Choose a Browser eg. Internet Explorer or Mozilla Firefox Click on OK Search for the File Extensions EMC and EMD Click on Change Choose the program Striata Reader Click on OK Click on OK 2. Confirm that at least one Web Browser is set as the default.

Windows Vista / 7: 1. Fix Associations. Goto Control Panel Goto Default Programs Click “Associate a file type or protocol with a program” Scroll down to .PDF Click Change Program Choose Adobe Reader Click on OK Scroll down to HTM and HTML Choose a Browser eg. Internet Explorer or Mozilla Firefox Click on OK Scroll down to .EMC Click Change Program Choose Striata Reader Click on OK Click Close