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1. eBilling adoption rates - What's a realistic goal for 2012?
(Blog)
As an eBilling practitioner, the bad news is that you are probably falling short of your target numbers. The good news is that it’s not your fault - but this may not prevent you from getting the axe.  ...
Created on 19 January 2012
2. 5 Reasons why PDF will be the saviour of eBilling and eInvoicing
(Blog)
For many years we have written about why PDF for email bills is the ideal process for eBilling and eInvoicing alike. The proof is in the adoption statistics - 'push' email billing solutions produce double ...
Created on 26 October 2011
3. Saving trees - killing the Post Office
(Blog)
Canada Post employees recently went on strike – after two weeks and with no end in sight, companies in Canada are using this opportunity to migrate customers to eBilling at a rapid rate. Although ...
Created on 22 June 2011
4. Postal costs rise - eBilling costs fall
(Blog)
The Royal Mail has implemented another increase in postal costs in the UK. Increases between 10% and 13% were applied from 4 April 2011. I say “another” because the costs of postage seem to ...
Created on 05 May 2011
5. eBilling greenwashing is hogwash
(Blog)
eBilling is "green" – everyone knows this. It's a truism so obvious and self-evident that it is hardly worth mentioning. So, for eBilling to be attacked as 'greenwashing' seems disingenuous ...
Created on 16 March 2011
6. Your eStatement is ready - click here to be phished! Can you spot the fake?
(Blog)
For years I've been saying that the 'PULL' model of eStatements is a prime target for phishing. Conditioning customers to click on a link to view their bank statement will eventually pique the interest ...
Created on 23 November 2010
7. Demand Generation from Transpromo Marketing, e-Invoicing and Electronic Payment
(Blog)
I recently received an email from someone with the title "Demand Generation Specialist". This got me thinking – mostly about who dreams up these titles? It dawned on me that maybe ...
Created on 18 August 2010
8. Why I love and hate HSBC
(Blog)
When I moved to the UK I needed to open a bank account. So began a rigmarole that circled back into a catch 22 situation; you can't rent a property without a bank account and you can't open an account ...
Created on 30 June 2010
9. eBilling vs eInvoicing - Billions vs Billions
(Blog)
Confusion reigns in the land of eBilling and eInvoicing. Which model will save more? Both claim to be able to save billions but most people are unclear on the differences and the drivers behind the current ...
Created on 12 May 2010
10. I've been Phished, Again!
(Blog)
With half of the Internet users in the UK now banking online, it’s hardly surprising that phishing is on the rise. As new customers migrate to more convenient banking processes, the number of potential ...
Created on 20 January 2010