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1. eBilling: step into your customers' shoes: (Blog); When you live and breathe eBilling and eStatements like I do (I know – I need to get a life!), it’s sometimes surprising when you hear other people’s thoughts and expectations on the subject. I met ...; Created on 26 January 2012
2. Striata's best eBilling blog posts for 2011: (Blog); ... or online presentment - an encrypted attachment to an email. Secured with spit - Post Office insists letters are safer than email highlighted the ongoing plight of the post office and Keith Russell blogged ...; Created on 13 December 2011
3. Secured with spit - Post Office insists letters are safer than email: (Blog); It's not easy being a Post Office nowadays! Globally, postal services are being adversely affected by the changing communication preferences of consumers - the state of the United States Postal Service ...; Created on 11 October 2011
4. Can Asia lead the eStatement adoption evolution?: (Blog); I was speaking to a group of banking people from fast-developing countries like Indonesia, India and Pakistan at a conference in Singapore last month. Their views on eBilling and eStatements were very ...; Created on 27 July 2011
5. When it comes to eBilling, are you just ticking the box or making it work commercially?: (Blog); As I travel around Asia talking to companies about eBilling and looking at what eBilling solutions have already been implemented, it strikes me that the whole eBilling business is mired in misleading projections ...; Created on 06 April 2011
6. eBilling horror stories! Do you have one?: (Blog); An interesting story appeared in my Google Alerts a little while ago regarding an eBilling problem in Texas. What made it interesting to me was that the company involved – a water utility – ...; Created on 09 February 2011
7. If you're already talking, why not make it more worthwhile?: (Blog); To be honest, I never really saw the point of blogging. Writing random pieces to relate a topic back to my everyday life was a notion I didn't buy into at first. But our website stats and the feedback ...; Created on 20 October 2010
8. Make it an eBilling evolution, not a revolt: (Blog); My Google Alert keyword search turned up an interesting forum discussion from Malaysia last week. Someone was upset that a mobile operator there had introduced a US$0.88 charge for sending out a paper ...; Created on 01 September 2010
9. When customers just won't adopt: (Blog); During the course of my business travels, I have been lucky enough to meet many different people from different cultures and a variety of Telco's, utilities, financial institutions and government departments ...; Created on 04 August 2010
10. The World Cup of eBilling: (Blog); With all eyes on South Africa as the Football World Cup moves into top gear, the buzz in our Johannesburg office is spreading to our global offices, even as far as here in Hong Kong! And it’s got ...; Created on 18 June 2010
11. If iPhone and BMW can do it, why can't an eBill?: (Blog); Whilst I’ve never been directly involved in consumer product development, it strikes me that to ensure success, there is at least one fundamental requirement: the new product should be better than ...; Created on 30 April 2010
12. The eBill Knows No Limits: (Blog); In Asia, eBilling is becoming increasingly popular, with more and more companies launching alternatives to paper bills. Often these are simple emails with a link to a website where the bill can be viewed ...; Created on 11 January 2010

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