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Total: 12 results found.

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1. Striata's best eBilling blog posts for 2011
(Blog)
... Barrie Arnold discusses the threats consumers face when doing business online. Lesson: "Deliver" a tangible electronic copy of everything you send to your customers in a more secure format than paper mail ...
Created on 13 December 2011
2. What is your mobile billing strategy?
(Blog)
With so much hype around the influence of mobile devices on eBilling and eDocument Delivery, the question arises: which technology should you invest your resources in next? Will smartphones be the ...
Created on 30 November 2011
3. Lessons learned from Citibank's data breach
(Blog)
Earlier this month Citigroup's credit card portfolio was hacked by criminals who apparently exploited a flaw in the browser window. This enabled them to go from one account to many others, capturing names, ...
Created on 06 July 2011
4. How does your eBilling ROI stack up?
(Blog)
Over the past decade we've seen many variations on how companies promote their eBilling and other paperless services, but how many of those have actually achieved a viable return on investment (ROI)? As ...
Created on 20 May 2011
5. Check the small print, you assume all the risk!
(Blog)
Have you ever wondered why customers resist signing up for eBilling and auto pay? Primarily they ask "What's in it for me?" Assuring customers that it is safe to switch to paperless billing ...
Created on 24 March 2011
6. Do you have what your customers want.... Mobile eBilling?
(Blog)
I can't think of any other consumer technology news that has been more eagerly anticipated in the US recently, than Verizon announcing that they will be introducing the iPhone in February 2011. While one ...
Created on 03 February 2011
7. SMS and Mobile Payments - Buzz Words or Buzz Kill?
(Blog)
As always, it's vital to listen closely to what clients and prospects are prioritizing in terms of new initiatives. The buzz words that seem to be coming up a lot lately in the US are SMS (or mobile text ...
Created on 27 October 2010
8. Who really pays the bills in this relationship?
(Blog)
Two things that have really been hot topics for me recently are "how many companies are truly listening to their customers?" and "how many look at the full lifecycle of customer communications?" ...
Created on 08 September 2010
9. iPhones for Everyone, eBilling for the Masses
(Blog)
No sooner have I blogged about Apple being a model of innovation and so focused on the consumer, than their latest (and greatest?) product, the iPhone 4 is hit by "Antenna-gate". I personally ...
Created on 21 July 2010
10. Apple overtakes Microsoft. Is the same happening in the world of eBilling?
(Blog)
Last week, Apple overtook Microsoft as the world's most valuable technology company. Wall Street has called it "the end of an era and the beginning of the next one." "Microsoft depends ...
Created on 03 June 2010
11. Is your eBilling strategy REALLY focused on the "customer experience"?
(Blog)
I recently managed to upset a large, well-respected company by declining to respond to their eBilling RFP, following a specific request from their Executive Vice President for Striata to participate. Our ...
Created on 12 April 2010
12. Who 'drives' the ROI on your eBilling solution?
(Blog)
Over the past several months I’ve seen an incredibly positive shift in thinking, with far more companies not only looking at new technologies to help reduce operating costs, but also at how their IT departments ...
Created on 25 February 2010

By Author

Alison Treadaway
Barrie Arnold
Garin Toren
Haydn James
Keith Russell
Mia Papanicolaou
Michael Wright
Nicola Els
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