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Striata's Mobile Text Messaging Solution

Mobile text messages enable brief text messages to be exchanged between 2 parties (such as an organization and its customers) within seconds. Text messaging is a powerful, complimentary communication medium. It enables personalization, is highly cost effective, reliable, and instant. The message reaches customers wherever they may be and has high levels of penetration.

In particular, text messaging lends itself to businesses across the globe as a means of communicating directly to targeted recipients and can be applied across many different spheres of the workplace:

· Marketing
· CRM
· Information / Content Delivery
· Monitoring and Alerts
· Operational Notifications

The Striata Application Platform has been architected to easily enable the use of mobile text messages as one of the messaging channels available through the platform. Striata's text message offering is integrated (through our mobile partners) with most of the network providers around the globe, and facilitates both outbound and inbound traffic.

Mini Case Study

Requirement
A leading subscription management company needed to communicate with its customers to update their email addresses.
Solution
A total of 40,000 outbound text messages were sent, asking subscribers to reply with their correct email address. Responses were received by the Striata Application Platform, and recorded in a database.
Highlight
The response rate was a phenomenal 12.5% of the base.

If you are interested in Striata's Mobile Text Messaging Solution, please contact us for further information.
Applications

· Notifications of bill presentment
· Payment receipt confirmation
· 'Amount Due' notices
· Urgent alerts
· Arrears notifications
· Personalized special announcements
· Disconnect notices
· Service call follow ups
· Operational notifications
· Outage / downtime notices

Benefits

· Highly Cost effective.
· Instant Delivery.
· Personalizable.
· High Penetration.
· Increased Response.
· Full Delivery Tracking.
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Demos
View samples and interactive demos illustrating the end-user experience:

eBilling Demo »
eContact Tour »

Why choose Striata?

  • Flexible
  • Configurable
  • Multi-channel
  • Cross platform
  • Levels of control
  • Extensive reporting

    Read further »

    • Text Messaging Partners
    Striata's mobile text message offering includes:

    · A fully scalable carrier-grade message delivery platform.
    · Reliable, full featured mobile text messages delivery to over 550 mobile networks within seconds.
    · Detailed real-time reporting and message tracking capability.
    · A secure delivery environment with full redundancy and disaster recovery infrastructure.
    · 24 x 7 x 365 server monitoring and on-call support teams.

    Striata Application Platform Suites:

    Striata eBilling Suite:
    facilitates the electronic delivery and presentation of billing documents.

    Striata eMarketing Suite:
    facilitates the management and execution of targeted marketing campaigns using electronic channels.

    Striata eContact Suite:
    facilitates the management of inbound messages received via multiple electronic channels.


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