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NEWSFLASH #66 | 22nd April
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Striata Secure eDocument Delivery and Email Bill Presentment & Payment (EBPP) are solution sets - software applications and adoption methodologies - that deliver rapid reduction in operational costs, quicker payments and enhanced customer service.
Striata revolutionizes the way bills, statements, contracts, policies, annual reports, paystubs and other high volume system-generated documents are delivered and paid.
Unlike today's online presentment solutions which insist on customers visiting and registering at a website, Striata's solutions (targeting all customers still receiving paper) deliver feature rich, registration-free, navigable and interactive secure email documents directly to the customer's email inbox and enable 'one-click' electronic payment without them having to visit a single web-page.
This innovative and strategic change from 'pull' to 'push', dramatically increases customer adoption of electronic communication, allowing Striata's clients to compliment their existing self-service and e-communication strategies; to achieve rapid ROI, significantly reduce paper output and achieve their carbon footprint / environment impact targets.
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Striata adds the United States Postal Service Electronic Postmark to its Secure eDocument Delivery and eBilling Solutions
OVERVIEW
Striata, a global leader and innovator of secure electronic document delivery solutions, has partnered with Epostmarks to enhance security and authentication when delivering statements, bills, collection notices, policies and all other high volume, system generated documents via secure email.
This new offering guarantees email document delivery, increases inbox penetration, adds the legal protection of the United States Postal Service Electronic Postmark™ and significantly enhances consumer trust.
SECURE DOCUMENT DELIVERY VIA EMAIL
Due to the dramatic escalation of spam & phishing, businesses are not only faced with the challenge of avoiding spam and junk mail filters, they have to ensure inbox penetration, as well as gain consumer trust. Security and authentication are essential for businesses that rely on email communication.
When email was developed in the 1970s, few predicted the impact it would have on global communications. Today, email is one of the most pervasive forms of communication, used increasingly to speed the flow of information and reduce paper / postage costs. As our dependence on this medium continues to grow, so do business and consumer expectations around what technology can deliver to their inboxes - this includes reliability for high-value communications and security.
TRUSTED EMAIL DOCUMENT DELIVERY
Striata and Epostmarks bring the trust and legal protections of the US Postal Service to email, through the use of the Electronic Postmark® and the protection of the US Postal Inspection Service. The goal is simple: to bring the consumer confidence and trust associated with the physical mailbox to the email inbox.
An unphishable 'Cryptographic Token' embedded in the email is recognized by ISPs, who guarantee delivery of each message. PostmarkedEmail - Protected by the United States Postal Service electronic Postmark™ - is the email analogy of physical first class mail, providing significant additional tracking and auditing capabilities.
PostmarkedEmail also includes visual trust symbols in the inbox and inside the mail to help consumers identify the email as being legitimate. A proprietary email icon in the inbox assures recipients that the email is from a legitimate, trusted source. Emails open with all images turned on and all links active. A rigorous accreditation process ensures that only reputable business and government agencies can send PostmarkedEmail to consumers.
This multi-faceted email security solution offers numerous benefits and advantages over normal email. These include proof of inbox delivery, a USPS date and time stamp, Federal Statute protection, the trust and branding of the USPS and 7 years of evidence storage.
On a technical level, the solution offers cryptographically-signed tokens, ISP volume and content filter bypassing, irrefutable delivery confirmation and a non spoofable inbox trust icon. The majority of ISPs in North America have already integrated this solution and guarantee delivery to the inbox, including a trusted icon displayed in the inbox and links / images intact in the email body.
POSTMARKEDEMAIL BENEFITS
- Non-Repudiation: Proof of email delivery and enhanced reporting
- Assured Inbox Delivery: Bypasses spam and content filters of 65% of the average B2C email consumer base, including AOL, Yahoo!, AT&T, Comcast, Cox, Time Warner Cable and Verizon email users.
- USPS Branding: Introduces the reliability of the USPS brand - providing 200 years of trusted delivery.
- Security: Spoofing and phishing protection.
- Visual Differentiation: Easily recognized, non-spoofable, inbox icon reinforces email legitimacy AND USPS Electronic Postmark button within the email body.
- Full Message Functionality: Displays with images turned on and active links active.
- Regulatory Compliance: 7 year, 'proof of delivery' audit trail. The Uniform Electronic Transactions Act (UETA) and Electronic Signatures in Global and National Commerce Act (ESIGN).
- Email Compliance: CAN SPAM compliant, SenderID and Domain Keys / DKIM compatible.
- Legal Protection: USPS protection in 50 states, the analogy of first class mail.
- Enforcement: USPS Electronic Postmark protected by numerous federal statutes.
THE SOLUTION
"By adding PostmarkedEmail to our arsenal of email deliverability and inbox penetration technologies / strategies, Striata provides the assurance required by both senders and recipients. PostmarkedEmail allows billers and financial institutions to convert from paper to paperless, while meeting industry compliance regulations", says Garin Toren, Chief Operating Officer at Striata.
*The Electronic Postmark® logo is a trademark of the United States Postal Service and is used with permission.
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If you have questions or comments you would like to share on this topic, please send me an email.
Kind regards,
Garin Toren
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Editorial: 48 Wall Street, Suite 1100, New York, NY, 10005.
© 2007 Striata North America. Contact us for reprints/story use at
info@usa.striata.com, or call +1 88 88 USAPAY.
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