• On the billing cycle date, the Financial Institution / Biller automatically & securely sends the required data file to the Striata Data Centre. (The application also has the capability to take in data over multiple days and consolidate it.)
• A batch of secure email messages is then created. The messages are highly configurable but in this business case, generally include:
  1. Two factor authentication
  2. An initial page listing each invoice as line item entries
  3. An imbedded data file
  4. A 'perfect print' PDF consolidated statement
  5. Line item dispute functionality
  6. Striata Electronic Check BillPay
• Each line item has a check box alongside it for acceptance or dispute. These are pre-checked and the total amount due automatically calculated in the BillPay section.
• If no line items are in dispute, the total amount due is able to be paid by electronic check, directly from within this document. (Without the need to visit or login to any website.)
• The recipient has the ability to dispute any or all line items by changing the check box/es and clicking on the Invoice Dispute button.
• Should this occur, the Striata Application Platform performs two tasks:
  1. A new secure email statement 'package' is immediately sent to the recipient with the disputed line items removed. This gives the recipient a 'correct' statement and allows them to pay the non disputed items without delay.
  2. The disputed line items are packaged along with any other information required, and delivered to the Financial Institution / Biller in one of two ways:
     1. If there is a dispute management system, the information is submitted directly into this.
     2. The package is secured and emailed to the relevant party / parties for action.

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